PpAircall is a unicorn AI‑powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customer‑facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post‑call tasks, and AI Assist Pro delivers real‑time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service. We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world‑class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets. At Aircall, you’ll join a company in motion—ambitious, profitable, and product‑driven—where impact is visible, decisions are fast, and growth is real. /p h3How We Work at Aircall /h3 pAt Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast‑paced, team‑driven environment where curiosity, trust, and impact matter, you'll fit right in. /p h3Key responsibilities /h3 ul liLead the development of new features and maintain the real‑time communications application using the modern stack (TypeScript, React 18/19, and Vite) /li liHandle the specific challenges of real‑time media, debugging, and resolving issues across all major browsers to ensure optimal quality /li liTake hands‑on ownership of developing and maintaining cross‑platform applications using Electron /li liDesign and maintain robust CI pipelines (GitLab CI), release workflows, and automated testing to implement continuous delivery best practices in production environments /li liParticipate in an on‑call rotation to respond to critical system issues /li /ul h3Qualifications /h3 ul liYou have experience with TypeScript, React (18 and 19), and Vite, with a focus on delivering security, scalability, availability, and performance /li liYou have a solid understanding of WebRTC and SIP protocols fundamentals /li liYou have experience contributing to architecture and development within a monorepo, ensuring code consistency and shared component efficiency /li liYou have demonstrated the ability to handle the specific challenges of real‑time media, debugging, and resolving issues across all major browsers to ensure a flawless user experience /li liYou have hands‑on experience developing and maintaining cross‑platform applications using Electron /li liYou have experience in implementing and managing real‑time data exchange using Websockets /li liYou have experience with the software development life cycle, code reviews, GitLab, CI/CD, automated testing, deployment activities, and troubleshooting production issues /li liYou are familiar with audio processing issues/optimization /li liYou are familiar with xState or similar /li liModern developer experience with AI‑assisted development (Cursor, Claude), fast CI/CD, type‑safe workflows /li liFluency in English, both written and spoken /li liAutonomous, proactive, and comfortable owning features end‑to‑end /li liPragmatic mindset with a willingness to experiment, iterate, and continuously improve systems /li /ul h3Why join us? /h3 /p