- World-leading industrial organization
- Long-term opportunity
A world-leading industrial organization is looking to hire a Logistics Administrator to join a newly created team at its office in the province of Barcelona.
Outbound Management
- Manage day‑day outbound shipping process in SAP.
- Verify orders before transmitting them to the warehouse: volume, route, customer requirements, etc.
- Process and release orders for pick and pack according to agreed daily/weekly/monthly schedules. Choose the optimal (efficient, economic and effective) transport service.
- Schedule or modify deliveries as appropriate.
Claim Handling and Reverse Logistics
- Manage customer claims: Recording, investigation, collection of supporting documentation, filing, recovery and general administration of assigned claims.
- Manage the return process and ensure excellent customer experience.
Delivery Monitoring and Reporting
- Proactively monitor trucks arrival and departure times at the warehouse and customer in order to ensure pick‑up and delivery times are met. Monitor loading and unloading reports on a daily basis.
- Take ownership of any delivery‑related problems ensuring they are resolved without undue delay.
- Generate and distribute regular reports according to agreed frequency.
- Long-term opportunity in a world-leading organization.
- Competitive remuneration and benefits package.
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