Overview
Agilent is seeking a results-oriented Collection Specialist to join our Global Credit & Collections team in Barcelona. If you have strong financial skills, a talent for communication, and enjoy solving problems, this role is designed for you.
You will be responsible for managing customer relationships, resolving post-sale issues, and clarifying payment discrepancies for our French clients—mainly via phone and email. Maintaining accurate account records, prompt follow-up on payment reminders, and ensuring all actions comply with Agilent’s policies are key aspects of the job.
This position covers a portfolio of up to $10 million, with direct influence on Agilent’s financial performance through reduced overdue invoices and improved payment behaviors.
Responsibilities
* Manage customer relationships and resolve post-sale issues for French clients via phone and email.
* Clarify payment discrepancies and maintain accurate account records.
* Promptly follow up on payment reminders and ensure compliance with Agilent’s policies.
* Handle a portfolio up to $10 million with aim to reduce overdue invoices and improve payment behavior.
Qualifications
* Bachelor’s degree in business administration, economics, or related field;
strong Excel skills.
* Native-level fluency in French and English;
Italian proficiency is a plus.
* Experience in the French market and international work background preferred.
* Customer service experience is required;
credit collections experience is a plus.
Personal attributes
Problem solving / analytical skills, eagerness to learn about new software, instruments, applications, and consumables. Strong communication and interpersonal skills;
ability to work both ina team and autonomously.
We offer
* Global benefits plus Stock Purchase Plan, Life Insurance, Pension, Healthcare, Employee Assistance Program, holidays, and company activities (vary by country).
* Opportunities to grow within a world-class company.
* A collaborative, fast-paced environment built on integrity, information, and trust.
* Commitment to work–life balance.
Additional Details
This job has a full-time weekly schedule. Pay ranges are determined by role, level, and location. During the hiring process, a recruiter can share more about the specific pay range for a location. Pay and benefit information by country is available at :
Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.
Travel Required: No
Shift: Day
Duration: No End Date
Job Function: Customer Service
Seniority level
* Associate
Employment type
* Full-time
Job function
* Customer Service
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