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Business Analyst / Project Manager (Pharmaceutical sector), Marbella
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2685096004499275776324619Job Views:
1Posted:
23.07.2025Expiry Date:
06.09.2025Job Description:
Omega CRM Consulting is looking for a Business Analyst / Project Manager to collaborate with one of the top 15 global pharmaceutical companies.Responsibilities include:
Optimizing service operations processes and supporting systems to reduce operational workload, enhance reporting/forecasting transparency, and track SLAs.Managing project scope, timelines, and communications as a project manager.Working with service owners, product owners, and the delivery team to identify requirements and ensure project objectives are met as a business analyst.Managing operational tasks for the Service Ops Platforms.Supporting daily operations of the Service Ops Platforms.Supporting onboarding and training for Production Partners.Experience required:
Project Management and Business Analyst experience in the IT sector.Experience with service operations, process mapping, and requirements gathering.Experience with tools like JIRA and ServiceNow.Experience working in SCRUM environments.Excellent analytical and problem-solving skills.Experience with LMS platforms is a plus.What we offer:
Permanent contract.Flexible schedule to balance professional and personal life.Training and certifications from our partners.Home office options.Flexible benefits (public transport tickets, meal vouchers, etc.).Health insurance.Our commitment to social responsibility.About us:
We are a global digital company dedicated to transforming customer experiences through technology and data, serving sectors like retail, life sciences, manufacturing, education, and more. We are a top Salesforce partner in Europe, with a diverse team committed to innovation, knowledge, and well-being of our employees.
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