Join Our Team as a Car Return Agent – Be the Face of Our Return Process!
Are you passionate about delivering excellent customer service and ensuring vehicles are well-maintained? We are seeking a dedicated Car Return Agent to help customers complete their rental experience and to maintain our fleet in top condition.
Key Responsibilities :
* Greet and assist customers professionally and confidently during vehicle returns.
* Check a high volume of vehicles back into the rental fleet daily.
* Identify and document any new damage on vehicles for evaluation.
* Contribute to the Quality Control process to keep fleet damage records accurate.
* Provide outstanding customer service to ensure a smooth return process.
* Support other branch operations to maximize efficiency and customer satisfaction.
* Perform additional duties as assigned by management to support branch success.
What We’re Looking For :
* Strong attention to detail and ability to assess vehicle condition accurately.
* Excellent communication and customer service skills.
* Ability to work efficiently in a fast-paced environment.
* Team player with a proactive attitude willing to assist where needed.
Why Join Us?
* Be part of a dynamic, customer-focused team.
* Play a key role in maintaining the quality and condition of our rental fleet.
* Enjoy opportunities for growth and development within the company.
About Europcar Mobility Group
Europcar Mobility Group is a global leader in mobility services with 75 years of experience and a strong presence in Europe. "We help to change the way you move" is our guiding principle.
We offer a wide range of car and van rental services for various durations, relying on a fleet of over 250,000 vehicles, including many electric models.
Our brands include Europcar, a global leader in car rental; Goldcar, known for low-cost rentals in Europe; and Fox Rent-A-Car, a key player in the US market, focusing on value for money.
With over 8,000 employees across more than 130 countries, customer satisfaction remains our top priority.
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