At Hays, we are currently seeking a Senior Sys Admin to join a leading company in the financial sector. If you have solid IT support experience and a passion for delivering efficient solutions, this opportunity is for you. Role PurposeAs an IT Support Specialist L1/L2, you will play a key role in providing comprehensive technical support to internal users and external clients. This position requires strong knowledge of IT systems and software, with a focus on efficient problem-solving and maintaining high user satisfaction. You will manage support processes aligned with IT best practices and business objectives.