Visual Merchandising Operations Specialist
Location : Madrid, Spain
Scope : Iberia
Reporting to the Marketing Manager Iberia, this role is responsible for the operational execution of the Visual Merchandising strategy across the Iberian market, ensuring alignment with Pandora's global brand image and guidelines.
You will adapt global Visual Merchandising guidelines for local implementation and provide direction to all relevant internal and external stakeholders. Your mission is to align in-store execution across the region while elevating brand consistency and impact at the point of sale. This is a temporary position to cover a maternity leave.
WHAT YOU WILL DO
* Design local marketing and VM materials
* Collaborate closely with the Marketing, Sales, and Merchandising teams to ensure the operational implementation of Trade Marketing and VM campaigns in-store, adapting global concepts to local needs.
* Lead the definition and coordination of campaign assets: requirements, creation of master files, messaging, etc.
* Brief the graphic design studio on the production of visual materials.
* Contribute to business growth by proposing and supporting local initiatives such as traffic-driving activities, local media campaigns, and in-store events.
VM guidelines development
* Adapt global VM guidelines to local market requirements by managing product setup, organizing photoshoots, and building clear VM guides for both Retail and Wholesale channels.
* Review the execution of local guidelines and monitor consistency across stores.
* Evaluate VM implementation reports, provide feedback to the Sales team (DSM and RSM), and support continuous improvement.
* Define and monitor KPIs to measure the effectiveness of Visual Merchandising execution.
Communication flow
* Work in close coordination with the Marketing, Sales, and Merchandising teams to ensure alignment across all campaigns and activations.
* Act as a key point of contact for communication with Global HQ and other European markets.
* Maintain up-to-date VM and Trade Marketing databases and store layout records.
* Conduct regular store visits to assess execution and gather insights.
* Coordinate with external partners and suppliers as needed.
Operational support
* Provide ongoing Trade Marketing and VM reporting.
* Support Marketing and PR activities, including showroom and event preparation.
* Oversee the implementation of VM setup for new store openings, including store layout planning, windows, and POS materials.
MORE ABOUT YOU
* 45 years of relevant experience in Visual Merchandising within a retail company.
* Fluent in Spanish and English; Portuguese is a plus.
* Strong knowledge of MS Office, especially PowerPoint and Excel; proficiency in Photoshop is highly valued.
* Excellent Visual Merchandising skills with a creative and commercial mindset.
If you see yourself in this position and would like to become part of Pandora's future, please apply. We look forward to hearing from you!
We process applications on a continuous basis, so we encourage you to send your application as soon as possible. You can also read more about Pandora on our corporate site.
ABOUT PANDORA
Pandora is the world's largest jewelry brand, specializing in the design, crafting, and marketing of accessible luxury jewelry made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewelry. Pandora jewelry is sold in more than 100 countries through 6,800 points of sale, including over 2,700 concept stores.
Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewelry using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.
Required Experience : Unclear Seniority
Key Skills : CCTV, Customer Service, Apparel, ABAP, Agricultural, Field Sales
Employment Type : Temp
Experience : years
Vacancy : 1
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