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Local service transition consultant, specialist (sevilla)

Sevilla
Strada
Publicada el 26 noviembre
Descripción

Join us on a journey of endless possibilities

At Strada, possibility isn’t just a promise – it’s the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact.

With the support, resources, and opportunities we provide, you’ll build a fulfilling future – working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology – helping organizations grow and enabling workforces to perform at their best.

Learn more at Service Transition Consultant Main responsibilities

Lead local workshops : ensure clients understand in scope of services as per global contract, service delivery model and systems landscape

Define and maintain local Project Plan (MS Project and Smartsheet) and RAID log. Identify and communicate risks

Help client understand the implementation methodology : what are we implementing, when and how (phases and deliverables).

Onboard Business As Usual operational team in the project

Prepare Payroll Calendar and Trusted Source List

Provide needed accesses to client and Operations team members

Implement Local Service delivery tools (case management tool, call centre, SLA reporting tool, etc).

Coordinate and lead client and BAU Operations trainings to ensure readiness for go live

Coordinate and lead testing phases to ensure all in scope systems are working and integrated as expected and configured according to the specifications agreed in the contract.

Direct and plan the work, objectives, and resource models for transition to

Operations activities

Identify and communicate project risks.

Escalation point

Monitor delivery of the transition within agreed scope, quality, time, and budget

Prepare and conduct hyper care period

Main goal : successful transition from Project to BAU services for client and

Operations teams.

Requirements

At least 3 years in HR / Payroll outsourcing - implementing or operating

Fluent English, and Dutch or German required

At Strada, our values guide everything we do

Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed.

Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more.

Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Care About Our Work – We understand that what we do impacts millions, and we have a responsibility to get it right

Benefits At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against general watchlists, credit reports, and / or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process.

Our commitment to Diversity and Inclusion Strada is dedicated to fostering a diverse, equitable, and inclusive workplace where everyone feels valued and supported. We believe that embracing differences strengthens our teams and drives innovation and success.

Diversity Policy Statement Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We actively support the advancement of underrepresented groups and provide reasonable accommodations for disabilities and religious practices. Applicants may request a reasonable accommodation by contacting their recruiter.

Authorization to work in the Employing Country To be considered, you must have current and future work authorization in the country where you’re applying, without the need for visa sponsorship by Strada.

Please note: This job description does not limit Strada’s right to assign or reassign responsibilities, including to subsidiaries, partners, or future business purchasers.

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