PAre you a Support Engineer with experience in Onedrive, Sharepoint and Copilot seeking a new interesting challenge? /ppIf your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for! /ppWHAT WILL YOU DO? /ppWe are looking for a dynamic, proactive and talented person to join our team and perform the following tasks: /ppMessaging Services (Exchange Online On-Premise) /pp- Administer and manage Exchange Online and on-premise mail relay servers. /pp- Handle mailbox creation, distribution list management, and quota settings. /pp- Monitor mail flow, server health, and transport rules. /pp- Manage IP whitelisting for SMTP relay and ensure secure mail routing. /pp- Support mailbox backup and restore operations with defined SLAs (e.g., restore within 2 hours). /ppMicrosoft OneDrive /pp- Administer OneDrive services including folder synchronization and user support. /pp- Manage incidents and service requests related to OneDrive. /pp- Ensure compliance with company policies and escalate issues when necessary. /ppMicrosoft Teams Enterprise Voice /pp- Administer Teams environment including creation, permission management, and app store governance. /pp- Manage Teams obsolescence and assign enterprise voice numbers. /pp- Provide incident and request support for Teams and escalate as needed. /ppCopilot Integration Enablement /pp- Support deployment and configuration of Microsoft Copilot features across M365 apps. /pp- Collaborate with business units to identify use cases and drive adoption. /pp- Monitor Copilot performance and user feedback to optimize usage. /ppLicensing Capacity Management /pp- Manage M365 licensing via Active Directory groups. /pp- Perform regular license cleanup and capacity reviews. /pp- Escalate license availability issues to relevant teams. /ppMonitoring Reporting /pp- Monitor service health using Exchange Online portal and Centreon. /pp- Generate KPI reports on usage, performance, and security status. /pp- Provide dashboards and insights to IT Operations and Governance teams. /ppSecurity Compliance /pp- Ensure secure communication channels and apply DMARC, SPF, DKIM policies. /pp- Implement multi-factor authentication for remote access to messaging systems. /pp- Comply with customer Cybersecurity Charter and data protection standards. /pp WHAT (TECHNOLOGIES/METHODOLOGIES/TOOLS) WILL YOU USE? /pulliMáximo 6-8 puntos /li /ulp WHAT ARE WE LOOKING FOR? /pulliAt least 3 years of professional experience in a similar role /liliFluent English /li /ulp WHERE AND WHEN? /pulliWorkplace: C/ Santa Leonor, 65 (Hybrid: 60% In-office / 40% Remote) /liliWork Schedule: 12x5 Shift (7:00 – 15:00 11:00 – 19:00) + oncalls /li /ulp WHAT CAN WE OFFER YOU? /pulliPermanent contract - We offer indefinite contracts from the first day. /liliPay and benefits - Competitive salary and a flexible compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance). /liliWork from home - We offer you a financial support every month for your working from home expenses. In addition, in the first month we will give you a bonus to help you to set up your workplace /liliOpportunity knocks - Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews. /liliLearn as you grow - Starting with a fantastic onboarding program, TCS has robust learning platforms that will allow you to learn and grow personal as professionally. /liliBring your buddy - If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award. /liliConnect globally - Work with people from all over the world. You can feel the multicultural workforce. /liliBenefit from being a TCSer – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands. /liliAnd so on - Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun! /li /ulpWHO ARE WE? /ppTata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally /ppWith a presence in 55 countries and more than 600,000 employees, TCS is considered one of the 10 best companies to work for worldwide in 2025 according to the Top Employers Institute /ppTCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies /ppTCS Spain has been certified as a Top Employer 2025 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes /ppAmong the portfolio of services, TCS has information technology services, asset-based solutions, global consulting, engineering and industrial services, digital solutions and services, application maintenance and development, quality assurance and testing services, IT infrastructure and BPS /ppResponsible for development, TCS Spain is committed to inclusion, diversity and sustainability, and promotes flexibility policies that support wellbeing and work-life balance /ppWELCOME, WE ARE WAITING FOR YOU! /p