About us
We are a multinational food company that conserves the goodness of nature in our products.
We carefully select our fruit and vegetables from their origin, maintaining the highest quality and safety throughout the production process. We pride ourselves in providing consumers with natural, healthy, and nutritious products that have made us a reference in infant and adult nutrition.
In addition, the Hero Institute of Infant Nutrition is within the Hero Spain facilities.
Website: (URL)
Company size: More than 4,000 employees
Headquarters: Lenzburg, Switzerland
Company type: Private company
Categories: Baby food, Healthy Snacks, Natural Spreads, Sauces, Juices and Nectars, Cereal Snacks, Prepared meals
What is our commitment?
We are on a mission to delight consumers by conserving the goodness of nature.
The world today is different from what it was 10 years ago, and nothing like it was in 1886 when Hero was founded in Lenzburg, Switzerland. However, our core goals remain the same.
We have adapted to change, offering consumers high quality, healthy, natural and sustainable food. Hero Spain, with its headquarters in Alcantarilla (Murcia), has been part of this legacy since 1922.
We are committed to naturalness in our products, maintaining a firm nutritional commitment and constantly improving thanks to our commitment to continuous innovation and research, to adapt to the needs of consumers, customers, and new market trends.
Team value proposition
Recently, Hero Spain has been certified as a #TopEmployer in 2023 and 2024, reflecting our ongoing commitment to the well-being and development of our team of talents.
This recognition is a testament to the exceptional culture we have cultivated together, positioning us as one of the best companies to work for in Spain.
This would not have been possible without the commitment and dedication of every person who is part of the Hero family.
We don't hire top talent so we can tell them what to do. That doesn't make sense.
At Hero, we give you the opportunity to make your mark and contribute to something bigger.
We'll give you the tools and skills to do your job and then get out of the way.
Purpose
We are on a mission to conserve what's good in nature.
We do so by striving to conduct our business sustainably and striving to do the right thing. Always. Without compromises.
Values
The new values reflect the company today and the company we want to build in the future. Values are at the heart of who we are as people and they guide how we behave.
* Create wow : We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It's about curiosity, innovation, and consumer/customer focus.
* Everyone Hero : We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It's about purpose, performance, and teamwork.
* Nourish others : We treat everyone with honesty, care, and respect and provide our people, customers, and consumers with what they need to thrive. It's about honesty, empowerment, respect, and diversity.
* Take responsibility : We make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It's about sustainability, ownership, heritage, and quality.
* Impact : We value good ideas, so we want the best talent. Our people can make a difference because we give them the freedom to act, to be entrepreneurial, and to make a difference. This is reflected in the responsibilities. Be yourself, be impactful.
* Growth : We all win if we grow together. It's about professional and personal growth. The best way to grow as a company is to help you grow as a person, hence the availability of learning and development opportunities.
Meet your future department
Our Quality Department plays a critical role in ensuring the highest standards of product excellence and compliance across all stages of production. As part of the Supply team, we work collaboratively to maintain and improve the quality of our products, processes, and systems, fostering innovation while adhering to stringent safety and regulatory requirements.
You'll be joining a dynamic team of experts who are passionate about driving continuous improvement, maintaining customer satisfaction, and upholding our company's reputation for exceptional quality.
How can you help us?
The Quality Assurance RM & PACK Manager will oversee the quality assurance processes for raw materials (RM) and packaging (PACK) within the Supply Chain team. This role requires a deep understanding of certification schemes, supplier QA approval and performance management, product analysis, and the specific challenges associated with food production.
Your main responsibilities include:
* Quality assurance management
* Develop, implement, and maintain sampling procedures and instructions in the QMS.
* Manage the quality control and release of raw materials, packaging, and TPM.
* Interpret analytical results and provide insights for quality improvement.
* Risk assess and participate in the product development process.
* Conduct supplier audits (RM and PACK) to ensure compliance with quality standards.
* Manage RM & PACK supplier performance, documentation, and new supplier approval.
* Investigate and manage RM and Packaging complaints and incidents.
* Leadership and team development
* Lead, mentor, and develop a team of quality assurance professionals.
* Foster a culture of continuous improvement and accountability within the team.
* Provide training and development opportunities to enhance team capabilities and ensure skill matrix is met.
Background:
* Bachelor's degree in Food Science, Microbiology, Chemistry, or a related field.
* Minimum of 5 years of experience in food quality assurance and food packaging, with at least 2 years in a leadership role. Experience as a qualified auditor is preferred.
Competencies:
* Sound understanding of HACCP, TACCP, and VACCP
* Supplier compliance management
* Auditing and reporting
* Quality and FS management
* Quality analysis
* Continuous improvement
* Knowledge of baby food requirements
* Fluency in Spanish and competent in English (B2)
* Experience with ERP (SAP S/4HANA preferred)
Others:
* Proactive, autonomous, initiating action
* Team player with excellent communication, planning, and organizational skills.
* Strong writing and reporting skills
* Applying expertise and technology
* Adapting and responding to change
What do we offer you?
We offer a position where you can develop professionally in an international company. We have an open way of working, with short decision lines where people can really make an impact. (Confidentiality is assured)
Benefits include:
* Hybrid work
* Flexible schedule and early finish on Fridays, also during summer months
* Attractive compensation & benefits package
* Physiotherapist
* Continuous learning and development
* Ongoing feedback
* Collaborative and challenging multinational environment
* Strong values
* Matrix organization
* Open and transparent culture
* Great work environment
* Amazing people
* And much more
During these 100 years, we have come a long way, but we want to continue doing so for another 100 years. To do so, we need talented, curious, innovative, collaborative, diverse, and responsible people to be part of this great team.
If you want to know more about Hero, visit our website. To learn about our sustainability efforts, access our 2022 Sustainability Report. If you wish to join us, please send your CV and relevant documents to the provided email addresses or via LinkedIn. Please be aware of job offer scrapers, and note that we will not accept applications from third parties.
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