Implementation Specialist - French Speaking
Join to apply for the Implementation Specialist - French Speaking role at Thomson Reuters.
About The Role
* Act as a specialist in large, cross‑functional software implementation teams that specialise in e‑invoicing solutions.
* Work directly with global clients in both French and English to understand their ONESOURCE Pagero implementation requirements;
run product demonstrations, deliver end‑user and super‑user training while configuring the software.
* Use analytical, project management and problem‑solving skills to test client software implementations.
* Troubleshoot issues and ensure that project plans run to the required timelines and within budget.
* Resolve customer support issues by working with clients directly and collaborating with internal teams such as product, sales and support on pre‑sales demos and prospectively scoping client needs.
* Design, develop and document project deliverables according to timelines and budgets.
About You
* Interest in software implementation and configuration at global institutions.
* Excellent communication skills in both English and French, able to deliver the highest level of customer service to clients in both languages.
* Basic coding knowledge with a desire to learn and develop within a software setting.
* Analytical mindset, gained through academic studies or interest in coding, economics or project management.
* Collaborative attitude, able to work closely with colleagues at various seniority levels and communicate complex solutions to international clients.
Complete applications must be submitted by Sunday 23rd November 2025. Early applications are encouraged.
What’s in it For You?
* Hybrid Work Model: Flexibile hybrid working environment (2‑3 days a week in the office) while delivering a seamless experience that is digitally and physically connected.
* Flexibility & Work‑Life Balance: Policies designed to help manage personal and professional responsibilities, including work‑from‑anywhere for up to 8 weeks per year.
* Career Development and Growth: Culture of continuous learning and skill development with programs and resources to grow, lead and thrive in an AI‑enabled future.
* Industry Competitive Benefits: Comprehensive benefit plans including flexible vacation, mental health days, Headspace app access, retirement savings, tuition reimbursement, incentive programs and wellbeing resources.
* Culture: Award‑winning reputation for inclusion, belonging and flexibility, with values of customer focus, competition, challenge, fast learning and teamwork.
* Social Impact: Impact in community with paid volunteer days off and ESG initiatives.
* Real‑World Impact: Helping customers pursue justice, truth and transparency by providing trusted information.
About Us
Thomson Reuters informs the way forward by bringing together trusted content and technology for professionals across legal, tax, accounting, compliance, government and media. Our products combine specialised software and insights to empower decisions and help institutions pursue justice, truth and transparency. We have 26,000 employees across over 70 countries, offering flexible work environments. As a global business, we rely on diverse backgrounds and perspectives to deliver on our business goals.
Thomson Reuters is an Equal Employment Opportunity Employer providing a drug‑free workplace. We also make reasonable accommodations for qualified individuals with disabilities and sincerely held religious beliefs in accordance with applicable law.
Seniority level
Associate
Employment type
Full‑time
Job function
Information Technology
Industries
Financial Services, Legal Services, IT Services, IT Consulting
#J-18808-Ljbffr