**Are you an energetic and results-oriented Service Manager who wants to move our customers’ performance forward?**
Do you have a passion for enhancing customer satisfaction in the service industry? Do you thrive in a fast-paced environment where you can leverage your skills to drive sales and manage a dynamic service center for valves? If so, we have an exciting opportunity for you at Valmet Flow Control.
We are seeking a proactive and strategic thinker to lead our service sales and management efforts. Your expertise will be essential in serving industries such as Refining and Chemicals, Renewable and Gases, Pulp and Paper, Metals and Mining. Can you picture yourself making a significant impact in these sectors?
Join us to spearhead our service center's operations, ensuring excellence in service delivery and customer relations. Let's work together to push the boundaries of performance and reliability in valve management.
We are looking for a dynamic Service Manager to lead our Service Center and to strengthen our Flow Control Sales team. The role is based in **Sant Cugat del Valles, Barcelona, Spain**and your geographical scope will cover Spain.
**In this position, you are expected to**:
- Work as a team with colleagues in Sales and Services to propose value-added services and solutions to existing customers.
- Propose plans to improve service performance, through reviews of current performance and recommendations for improvements.
- Oversees and provides operational framework as well as guidance based on service strategy. Accountable for budget and policy recommendations and implementation.
- Proactive search of service business, customer approach and service agreements implementation.
- Lead, direct, evaluate and develop a team of service employees to ensure performance against the agreed service standards.
- Maintain the Installed Base of the Country updated and make a proper follow-up of the same with the customers, to develop service and maintenance support.
- Promote Health, Safety, and Environmental policy of the company.
**Your profile**:
- M.Sc or B.Sc in Engineering field.
- Experience in similar position: 4 years (minimum required).
- Experience in Flow Control fields and valves related background will be valued.
- Because we work in a integral matrix company you should have demonstrated success from a similar environment and be a strong communicator (written and verbal) not only in Spanish but also in English.
- We place great value on your personal qualities, characterized by a combination of autonomy with a great sense of proactivity and initiative. You are team player, a fluent negotiator, strong problem solver, a quick establisher of credibility and you can manage your time effectively.
- Leadership and management skills are needed and valuable as this position will be responsible of a Service Center and corresponding technical team working there.
- The role requires willingness to travel across Spain whenever required.
**We offer**:
In return, we offer you a challenging position in a dynamic organization and the opportunity to influence the direction and success of the organization. As part of our engaged and enthusiastic team you will have an opportunity to develop your skills and reach the peak. This position will report directly to the Country Manager in Spain.
**Additional information**:
**That feeling when everything works together is what makes working at Valmet unique!**
- Valmet is where the best talent from a wide variety of backgrounds comes together. With 19.000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers’ performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.Join the team!