Join a leading global provider of Business Process Outsourcing and support one of the world's top car‐rental brands.
Presente su candidatura después de leer los siguientes requisitos de habilidades y cualificaciones para este puesto.
We're looking for a Customer Service Specialist with German to deliver outstanding service and ensure a smooth customer experience from start to finish.
Role Overview In this full‐time role, you will handle customer interactions in German, resolve incidents, and support clients with contract‐related inquiries, vehicle replacements, and breakdown assistance.
You will also process requests from multiple channels efficiently and professionally.
Key Responsibilities German customer support for a major car‐rental company Incident resolution and case follow‐up Contract and service management including vehicle replacements and breakdowns Multichannel request handling (email, workflows, portals, internal teams) Requirements: Experience in customer service or support (preferred) Strong telephone communication skills Solid problem‐solving abilities and willingness to learn German + English proficiency Based xpzdshu remotely anywhere in Spain Schedule: Monday–Friday, 09:00–18:00 Interviews & training: Fully in English Start date: June (TBC) Contract conditions: 4‐month temporary contract via EUROFIRMS (ETT) Option to join the company permanently after the initial period
Hay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.