Data Analyst, Data & Analytics, Group Digital - Madrid
You care about making a positive impact in the world. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings. Together, we work to make a better everyday life for the many. It's the perfect fit if you want to contribute, grow, and share. Join the team and start a better life for yourself."
Location
San Sebastián de los Reyes
Employment type
Full Time Permanent
Department
IT & Digital Solutions
Deadline
2025-12-12
You already applied for this job.
Candidate profile (title) Who you are
Candidate profile (text) - Default language Hej! I'm Ana Moreno and I lead the Data & Analytics team within IKEA for Business, a global team of diverse and highly talented individuals in a quest to create the greatest possible IKEA experience for our business customers across the globe.
IKEA for Business is one of the fastest and most promising growth areas for us as a company. At the Data & Analytics team, we have the goal to leverage data & Advanced Analytics to both drive business strategy, ensuring all key decisions to capture and sustain business value are data-driven, as well as to drive digital products development.
Our team within Data & Analytics and our Digital Hub is growing, and we are currently looking for a Data Analyst with great business sense to join team. What are we looking for?
- Have a “balanced” profile: superior analytical, statistical and problem-solving skills but also good business judgement and a “biased for action and speed” entrepreneurial soul
- Have 3+ years of experience working in a fast-paced and hands-on keyboard Advanced Analytics roles working with large and complex datasets e.g. Data Analyst, Data Scientist, Advanced Analytics consultant, or other relevant work
- Enjoy translating imperfectly defined business problems into well-defined analytical problems, thinking which are the potential drivers of a problem (e.g. what factors predict customer lifetime value?) and finding out ways to acquire information (internal or external data sources) of those drivers/proxies to determine their actual contribution
- Have broad experience driving digital product development with analytical insights, e.g. creating and monitoring metrics, optimising customer journeys, setting, running and analysing experiments to test hypotheses and draw clear product recommendations
- Have proficiency in creating dynamic and possibly real-time visualisation, exploration tools, dashboards and maps to support decision making (e.g. strong PowerBI knowledge is greatly appreciated, but Tableau/Data Studio/Looker/Qlikview is also valuable)
- Love figuring out which analytical/ML methodologies to apply on data to quickly answer important business questions (e.g. which customer segments have more unmet potential?) using extensive knowledge of SQL, R/Python scripts, data wrangling, statistical and modelling libraries
- Have experience making back of envelope business impact estimations of potential analytical solutions to inform development backlogs and you are fixated with securing “value capture” by refining impact calculations as soon as an MVP is ready and continuously monitoring the impact once the solution is in the production phase
- Have a taste for presenting results with a clear and convincing storyline in a way that is easy to understand for both technical and non-technical stakeholders and that proves your points
- Love to automate analysis, intelligence and models that drive value, collaborating with Data Engineers to bring them to the production phase following the MLOPs framework
- Are a great team player who takes ownership, loves to be “friendly challenged” and is comfortable, friendly challenging team members from other job families as a way to collectively land on the best ideas as a team. You also love sharing knowledge and mentoring more junior members
- Are a true optimist and proactive soul with a “founder mentality” i.e. you don't get overwhelmed by uncertainty or wait to be told what to do, but take ownership of the challenges and use your soft and hard analytical skills to get to solutions as a team.
This is our wish list! If you don't recognise yourself in every one of these points, you might still be an excellent candidate for the role. We are looking for exceptional individuals and like to think long-term, investing in people's development together with us.
The IKEA culture and values are very much a part of our business and day-to-day work life. For you to thrive and grow with IKEA it's important for us that you share our values! You can read more about our values and life at IKEA on our website www.ikea.com.
Key responsibilities (title) What you'll be doing day to day
Key responsibilities (text) In this role, you'll lead the transformation of IKEA into a more data-driven company by ensuring that data and insights are frequently and widely used in IKEA for Business in Group Digital to reinforce, alter, or largely impact present and future decisions on business and product strategy. For example, we are developing models, dashboards, and tools to answer questions like:
- Who are our business customers? What do they need? How do they buy? How can we build a data-driven segmentation and distinguish different customer profiles? Which segments have more growth potential, and why aren't we currently realising that potential?
- How can we estimate the business customer life-time or “next 5 years” value upon registration? And after the first purchase? What is their stage in their lifecycle? When will they buy again? Can we predict their purchase patterns?
- Which variables could we use to create meaningful target audiences? How can we measure a campaign's effectiveness?
- How can we estimate the impact of our current loyalty club e.g. how does the lifetime value of our clients increase after using our loyalty club? Which benefits imply a bigger LTV increase? What other benefits could we develop, and what's the fastest way to test the impact of these benefits?
- How do our customers behave online? A/B testing to see how new features perform
- What is the price sensitivity of our clients for a given product or service? Can we optimise IKEA pricing and discount strategies?
- How do our business customers use IKEA digital platforms? How do they interact between different channels? What is their engagement? Can we detect the bottlenecks in the funnel and their root causes?
- Who are the customers most prone to buy a given product? What is the most suitable product to offer each customer?
- Which business customers are more prone to leave IKEA (not to purchase again)? What are the main drivers of churn? Which levers should we pull to increase loyalty? What are the main drivers of NPS?
Team vision ( title) Our team within IKEA
Team vision (text) You will work in Data & Analytics together with other highly talented Data Analysts, Data Scientists, Data Engineers, Data Stewards and Data Architects. Together, you will be joining cross-functional teams consisting of colleagues from Technology, Product and Design from IKEA for Business. All of you together will be creating the best solutions to create a better experience for our many Business customers.
The home office for this role will be Madrid within our new Digital Hub, but we act as one global team and work together on global solutions.
What we can offer:
- An intellectually stimulating, diverse and open atmosphere, working on really interesting and often surprisingly hard problems as described above and where you can be yourself
- The opportunity to collaborate with a team of highly talented colleagues to learn with and from (with world-class experience across all aspects of Data & Analytics), along with other exceptional colleagues from product owners to product engineers or designers. Moreover, you are encouraged to collaborate with other Data & Analytics colleagues in other specialist teams
- The opportunity to create real and measurable global impact by participating in the definition, growth and performance optimization of Ikea for Business. Most things remain to be done so it's the perfect time to join.
- Flexible and modern tools: we deploy on Google Cloud Platform and we use a lot of open-source tools across the board
- Continuous learning
- Flexible and friendly working environment in a truly value-based company
Let's connect Questions and support? Let's connect!
Let´s connect Does this sound like your next challenge? IKEA offers an exciting and empowering work environment in a integral workplace. And as the world's leader in life at home, you have exceptional opportunities to grow and develop together with us.
In this recruitment there is no relocation support provided by Ingka, hence we are looking for people already living in or within commuting distance of the mentioned location.
If you have questions regarding the recruitment, please reach out to Annette Björkquist-Åhstedt at annette.bjorkquist-ahstedt@ingka.ikea.com
Please apply with your application in English; otherwise, we will not be able to process your application.
Please apply with CV and cover letter stating who you are and why you think you would be a great fit for the role and IKEA. Note that we can't process any applications through email. Thank you!
Why you will love us
From the deep forests in Sweden, we have spread our culture and values around the world. At the heart of our offer are our beautiful home-furnishing products and solutions, made with care for our planet, reaching millions of customers.
At the heart of our business, are our wonderful co-workers representing diversity in all dimensions and passionate for life at home. We all contribute with our uniqueness and we want to grow and develop together.
Our vision, “to create a better everyday life for the many people” inspires and guides us in everything we do. This is IKEA.
What we all have in common
- Living our values
- Being your unique self, while respecting and including others
- A passion for home furnishing
- Performing & delivering while learning & developing
- Having fun!