OverviewWELCOME TO SITAWe're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world's air travel industry. You’ll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA.PurposeAs a Technical Sales Specialist in the SITA Communications and Data Exchange team, you will support sales in identifying solutions and driving business growth. The air transport industry is the most global industry, built on global connectivity and powered by data. SITA’s Communications and Data Exchange portfolio securely connects airlines, airports, border agencies, and passengers worldwide, processing more industry data than any other provider.In this evolving industry, you will play a vital role within SITA’s Messaging portfolio by identifying solutions to meet customer requirements. You will work with sales and business units during the sales process, providing technical support to identify the best solutions for customers.Reporting to the Messaging Business Solutions team, you will be part of the Communications and Data Exchange Business Unit, which aims to transform how the air transport industry connects, communicates, and unlocks the value of its data.Key ResponsibilitiesProvide technical sales support, collaborating with commercial sales for existing and new customers.Work with the product team to ensure solutions meet customer needs and identify new opportunities.Help internal teams understand how SITA’s Messaging services work.Stay updated on the latest technology trends.Participate in training and workshops to enhance skills.Coordinate with commercial managers and sales teams.Assist in the design, coordination, and development of solutions, working with internal and external parties.Support project transfer for implementation.Share knowledge and ideas with colleagues.Professional CompetenciesSystem and Technology IntegrationTechnical Writing / DocumentationIT Consulting and Addressing Customer NeedsQuality in DesignRequirements AnalysisSolutions DevelopmentProblem SolvingProducts and ServicesCommercial AcumenNetworkingPartnering for Client SuccessBusiness Case JustificationStrategic ThinkingEducation & QualificationsBachelor’s degree in Telecommunications, Computer Science, or a related technical field.3-5 years of relevant technical sales experience, preferably in aviation or airport sectors.Knowledge of IATA/ICAO messaging standards or related messaging systems is preferred.Understanding of data exchange technologies.Strong problem-solving skills, attention to detail, and excellent communication and teamwork abilities.Eagerness to learn and adapt in a fast-paced environment.What We OfferInclusive environment operating in 200 countries, speaking 60 languages.Hybrid work format with options to work from home up to 2 days/week and flexible location options.Employee Wellbeing programs including 24/7 assistance and personalized wellbeing platforms.Professional development through training platforms like LinkedIn Learning.Competitive benefits tailored to local markets and employment status.SITA is an Equal Opportunity Employer. We encourage women, indigenous peoples, visible minorities, and persons with disabilities to apply and self-identify in the application process.
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