Join Applus+ and take the next step in your career!
Are you ready to be part of a global leader in testing, inspection, and certification?
At Applus+, more than 28,000 professionals across 65 countries work every day to ensure excellence, technological innovation, and sustainability.
We are currently seeking a Commercial Operations Manager to strengthen our commercial organization, supporting leadership in structuring operating rhythms, improving sales processes and tools, and enabling data‑driven decision‑making across the business.
This role plays a key part in ensuring clarity, discipline, and predictable execution within the commercial function. Success in this position requires strong analytical capabilities, process mindset, stakeholder management skills, and the ability to operate effectively in international and fast‑moving environments.
Your key responsibilities will include:
Commercial Operating Rhythm Enablement
Support the design, coordination, and continuous improvement of key commercial operating rhythms, including performance reviews, forecasting cycles, pipeline reviews, and commercial planning processes.
Ensure each rhythm runs on time, with clear preparation requirements, consistent inputs, and actionable outputs.
Process & Tool Optimization
Map, standardize, and continuously improve key sales and commercial processes.
Partner with internal stakeholders to optimize CRM workflows and supporting tools.
Drive adoption of systems, data standards, and best practices across the commercial organization.
Ensure CRM hygiene and enforce consistent usage guidelines.
Monitor and ensure data quality and integrity across commercial systems.
Identify operational bottlenecks and lead iterative improvement initiatives.
Cross‑Functional Alignment & Execution Support
Work closely with Sales, Marketing, and other internal teams to ensure alignment on metrics, definitions, and timelines.
Facilitate preparation for key commercial reviews and ensure follow‑up actions are captured, tracked, and executed.
Support onboarding and training related to CRM, reporting tools, and sales processes.
Requirements
Education & Experience
Academic background in Business Administration, Economics, Engineering, or related fields. Postgraduate education is a plus.
8+ years of experience in commercial operations, sales operations, or related roles.
Proven track record of delivering process improvements and operational excellence.
Experience in international business environments, coordinating across countries, regions, or business units.
Full professional proficiency in English (written and spoken).
Core Competencies
Excellent analytical and problem‑solving skills.
Strong ability to build structure, simplify complexity, and drive continuous improvement.
High attention to detail with a disciplined and organized working style.
Strong communication and facilitation skills, with the ability to interact with senior leadership.
Proactive, data‑driven mindset with a strong sense of ownership.
Technical Skills
Strong proficiency in CRM systems.
Experience working with Business Intelligence (BI) and reporting tools.
Solid understanding of data quality, metrics, and commercial performance indicators.
Valuable Qualifications
Exposure to the Power, Oil & Gas, and Infrastructure sectors.
Experience in organizations delivering a diverse technical service portfolio, combining engineering and supervision projects with inspection, testing, and site‑based services.
Knowledge of the Testing, Inspection & Certification (TIC) industry, including service positioning, contracting models, and market structure.
Additional Information
Availability for international travel (up to 50%).
Why join Applus+?
In this role, you will have the opportunity to play a central role in shaping how the commercial organization operates, partnering closely with leadership to improve execution, data quality, and decision‑making. You will work in an international, dynamic environment with real impact on business performance and commercial effectiveness.
We believe in inclusive hiring processes. If you require any adjustments during the selection process, please let us know.
Interested in the challenge?
Apply now and become part of a team that transforms the world through quality, innovation, and excellence.