As a Sales Associate at Roberto Cavalli, you will be the face of the brand, responsible for delivering exceptional customer service and maximizing sales through product knowledge, styling advice, and an engaging shopping experience. You'll support the store team in daily operations, ensure visual merchandising standards are met, and contribute to achieving store targets.
Key Responsibilities:
Ensure high levels of customer satisfaction through excellent service
Drive customer engagement, retention and reactivation through stellar CRM performance
Achieve personal and store sales goals
Provide expert product knowledge and styling advice
Support with in-store events and clienteling initiatives
Maintain stock levels, replenish merchandise, and handle stock transfers
Operate the point-of-sale (POS) system, process payments, returns, and exchanges
Follow company policies and procedures, including loss prevention
Maintain visual merchandising standards