Job Description
The Key Account Manager focused on the Retail Non-food industry, performs revenue creating and commercial activities associated with the development of assigned portfolio of key customers related to Datalogic Product Groups (HHS, FRS, MOB) territory and industry. The role has a strong hunting focus, proactively scouting and acquiring new end users and OEMs within the assigned territory and industry.
Role Mission
This role oversees and manages negotiations with assigned customers, ensuring individual sales quotas achievement, clients' satisfaction and solid long-term relationships.
Key Responsibilities
1. Manage the assigned product portfolio by actively scouting and penetrating new end users within the Retail Non-Food industry, developing greenfield opportunities and expanding Datalogic footprint in the assigned territory;
2. Drive new business development activities through proactive prospecting (phone calls, emails, LinkedIn and other digital channels), identifying and engaging potential customers within the target market;
3. Define accounts development plan by Product Group, performing cost-benefit analyses of existing and potential customers;
4. Present, promote and sell products/services using solid arguments to existing and prospective customers, communicating the benefits of Datalogic's products in order to drive sales (often visiting clients and prospects);
5. Negotiate contracts and close agreements to maximize profits and achieve assigned targets within schedule;
6. Build and maintain strong, long-lasting client relationships, developing trusted advisor relationships with key customers' stakeholders to ensure present and future sales;
7. Act as the main point of contact in all matters relating to client concerns and needs, assisting with challenging requests and escalating issues as needed;
8. Report market opportunity & customer requirement and submit suggestion for targeted sales initiatives, product development and service improvement to management;
9. Identify, classify and manage Leads/Opportunities/Alliances assigning the right priority to the sales activities;
Requirements
10. Education: Bachelor’s degree in business, economics, engineering or equivalent work experience.
11. Language: Spanish as primary; English, (business level).
12. Experience: 6-8 years of experience in Technical Sales or Sales as KAM. Experience in Retail Non-Food industry.
Other Information & Specific Skills
13. Strong hunting mindset with proven ability to open new accounts and penetrate untapped markets,
14. Strong prospecting mindset and ability to leverage digital tools (LinkedIn, CRM, email campaigns) for business development.
15. Interpersonal abilities,
16. Ability to work with a team,
17. Attention to details, flexibility and creativity,
18. Proactivity, willingness to travel,
19. Capability to work in a dynamic team and in a complex environment,
20. Problem solving attitude, open minded,
21. Excellent negotiation and communication skills