Clinical Education Manager EMEA, GP
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Department: Clinical
Employment Type: Full Time
Location: EMEA-Spain
The Clinical Education Manager EMEA, GP is responsible for designing, delivering, and optimizing high‐impact clinical education programs for General Practitioners across EMEA, with a strong focus on digital dentistry workflows, restorative workflows, CAD/CAM solutions, and lab–clinic integration.
This role acts as a subject‐matter expert in digital restorative dentistry, supporting adoption of digital workflows through evidence‐based education, hands‐on training, and strategic alignment with business objectives. The role works cross‐functionally with Clinical, Marketing, Sales, and Product teams to ensure education programs drive clinical excellence, workflow efficiency, and measurable business outcomes.
Role expectations
1. Clinical Education Strategy & Program Development
- Design, execute, and continuously optimize EMEA‐wide GP education programs focused on:
- Digital dentistry and restorative workflows
- CAD/CAM and lab‐clinic integration
- iTero‐based restorative and digital workflows
- Develop blended learning pathways (online, hybrid, and face‐to‐face) including lectures, workshops, and hands‐on courses.
- Ensure education programs are aligned with business objectives, regional strategies, and product roadmaps.
- Define and manage content localization and market prioritization strategies, balancing clinical impact, budget constraints, and regional capabilities across EMEA.
- Define KPIs and success metrics to assess learning effectiveness, adoption impact, and ROI of education programs.
2. Digital Dentistry & Workflow Expertise
- Act as a clinical reference for digital restorative workflows across GP and lab environments.
- Deliver education on end‐to‐end digital workflows, from scanning and planning to restorative execution.
- Leverage lab technician background and CAD/CAM expertise to bridge clinic–lab collaboration and workflow optimization.
- Support internal and external stakeholders with clinical and workflow expertise related to digital dentistry solutions.
3. Education Delivery & Didactics
- Deliver high‐quality online and face‐to‐face training, including lectures, workshops, and interactive sessions.
- Apply modern pedagogic principles and learning methodologies to maximize engagement and knowledge retention.
- Design education with clear learning objectives and outcome assessment.
- Evaluate learning outcomes using structured feedback, performance indicators, and post‐training impact analysis.
4. Speaker, KOL & Stakeholder Management
- Lead Train‐the‐Trainer (TTT) initiatives to ensure consistency, quality, and scalability of education delivery.
- Build and maintain strong relationships with internal stakeholders (Clinical, Marketing, Sales, Product) to ensure aligned messaging and execution.
- Act as a coach and mentor for speakers and stakeholders, supporting continuous improvement in education delivery.
5. Data, Evidence & Performance Management
- Critically read, interpret, and apply clinical evidence to ensure scientific accuracy and credibility of all educational content.
- Analyze business and education performance data to guide decision‐making and program optimization.
- Track and report on KPIs and performance metrics, including participation, satisfaction, learning outcomes, and adoption impact.
- Ensure education investments are results‐driven and data‐informed.
6. Project Management
- Collaborate with GP Edu Manager to work on education projects, including planning, execution, evaluation, and continuous improvement.
- Coordinate multiple initiatives simultaneously while meeting timelines and quality standards.
What we're looking for
- 6-10 years of professional experience, including at least 4 years' experience working in an education, product specialist or clinical specialist role
- Experience in Medical Education field and/or DDS degree or equivalent.
- Lab Technician or GP resto background with strong exposure to iTero‐based restorative and digital workflows.
- Proven experience in:
- Digital dentistry and restorative workflows
- CAD/CAM solutions
- Lab and clinical environments
- Demonstrated experience delivering clinical education for GPs, including online and face‐to‐face formats.
- Strong didactical, pedagogic, and presentation skills, with the ability to engage diverse audiences.
- Experience in project and stakeholder management within a matrix organization.
- Ability to interpret clinical evidence and business data to support education strategy and decisions.
- Experience aligning education programs with business objectives and KPI tracking. xqysrnh
- Results‐driven mindset with strong performance orientation.
Skills & Competencies
- Strong presentation and facilitation skills
- Coaching and mentoring skills (speakers, KOLs, internal stakeholders)
- Excellent communication and influencing abilities
- Analytical mindset with focus on outcomes and impact
- Digital proficiency with tools such as Zoom, Microsoft Teams, Microsoft Office, and Power BI
- Ability to work independently in a regional, cross‐functional environment
- Fluent English (mandatory)
- Additional European languages are a strong plus