Role Summary: Providing technical support to Field Engineers for all on-the-day activities related to Ericsson Nodes 2G/3G/4G/5G integrations of new BB and upgrades of existing sites.
Ensuring the quality of completed activities meets expected standards, including calls/post-performance checks.
Key Responsibilities:
1. Perform remote configuration expansions and new site integrations for 2G, 3G, 4G, and 5G Ericsson sites.
2. Generate and validate scripts for integration.
3. Experience with Ericsson BB6630 / BB6648 / RP6631 / RP6651 integration and troubleshooting.
4. Configure RUs/RRUs/air radios.
5. Experience with DUW / DUG / DUS / DUL.
6. Handle swap activities, carrier addition, sector addition, technology addition, and site modernization.
7. Configure mixed mode radios, GPS, ENDC.
8. Ensure communication and synchronization between back-office and field teams; assist in troubleshooting installation/integration issues.
9. Configure external alarms, RET, neighbor lists.
10. Coordinate with field engineers for integration and troubleshooting, support external alarms, acceptance tests, RET troubleshooting, and call tests.
11. Configure cell parameters in BSC/RNC.
12. Manage software and license upgrades via ENM.
13. Perform configuration, performance, and fault management.
14. Coordinate with multiple stakeholders to resolve TXN and RF issues.
15. Collaborate with planning and design teams to resolve design-related issues.
16. Utilize tools & systems such as Ericsson ENM, Winfiol/Secure CRT, WinSCP, Putty.
Qualifications:
* Minimum 5+ years of relevant experience in telecommunications engineering, with supervisory/managerial knowledge.
* Graduation in Telecommunications/Electronics.
* Proficient in MS Office Suite.
* Fluent in English (reading, writing, speaking); French is a plus.
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