Thinking about moving abroad? Why not Valencia! ️ Explore the City of Arts and Sciences, admire the Valencia Cathedral, and enjoy the Mediterranean lifestyle. Discover Spanish culture, learn the language, and work for one of the world’s leading communication companies! Want to take the next step and start this new adventure? Check out this role! Your role You’ll be part of a dynamic international team handling customer questions related to credit cards. The processes are simple, but accuracy and responsibility are key! Your job focuses on security, privacy, and protecting customer data — making sure every call ends with a smile and peace of mind Daily tasks Block lost or stolen credit/debit cards Handle inquiries from cardholders Verify identities and explain next steps Check and unblock temporarily blocked cards Process claim files efficiently Training & Support You’ll receive a 5-day training, including a full day of hands-on practice Learn everything about privacy, communication & security — we’ve got you covered! Your profile Fluent in Dutch ️ Good level of English Experience in customer service Communicative, empathetic & disciplined Accurate, reliable & patient Solution-oriented with a positive mindset Benefits Paid training Free weekly Spanish lessons Fun & friendly call center atmosphere ️ Meal & transport cards private insurance ☕ Free fruit & coffee every day Growth & promotion opportunities 4 company outings per year ️ Work & live in sunny Valencia! Location Valencia, Spain valenciajobs dutch customerservice adventure fun Schedule a meeting with our Recruiter