Solutions Delivery Manager (Content Management)
EUR 40.000 - 60.000
The UNICC workforce consists of many diverse nationalities, cultures, languages, and opinions. UNICC seeks to sustain and strengthen this diversity by ensuring equal opportunity and an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, ethnicity, sex, national origin, age, religion, disability, sexual orientation, and gender identity.
Purpose of the Position :
The purpose of this position is to support the analysis, design, and implementation of high-quality web portals, learning, and content management solutions for UNICC, its partners, and clients.
Objectives of the Programme :
The Centre aims to provide trusted ICT services and digital business solutions to its clients and partner organizations.
Main duties and responsibilities :
The incumbent will work under the supervision of the Head, Digital Business Solutions (DDD) within the Digital Delivery Division (DD). In collaboration with the Head, DDD, the incumbent will support teams in analyzing, designing, and implementing information systems, liaise with end users, software vendors, and programmers to achieve desired outcomes for UNICC and its partners, working closely with other UNICC teams. The specific tasks include:
* Leading and managing a team of developers, designers, and content specialists, ensuring optimal performance and collaboration, and providing feedback, coaching, and professional development opportunities.
* Developing and implementing project plans, timelines, and budgets for web portal, learning, and content management projects in collaboration with the Head, DDD.
* Working closely with clients to understand their needs, translating requirements into technical specifications, and ensuring solutions meet or exceed expectations.
* Collaborating with Business Relationship Managers to identify and develop new business opportunities.
* Coordinating the development of business cases for Content Management, Training, and Learning Management projects with the Head, Digital Delivery, and customers.
* Developing and maintaining technical documentation, including project plans, system architecture, and user guides.
* Ensuring all projects adhere to industry standards and best practices for accessibility, usability, and security.
* Ensuring compliance with Project Management Office (PMO) standards and risk mitigation procedures.
* Establishing and maintaining relationships with vendors and third-party service providers.
* Supporting key stakeholders during transition management to ensure business continuity and effective integration of new IT projects.
* Supporting UNICC DevSecOps guidelines and related initiatives.
Other :
* The incumbent may be required to undertake additional duties as requested.
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