For our office in Alcobendas (Madrid) we are currently looking for a Field Service Engineer for Bakery Equipment.
Responsibilities:
1. Field Service activities in Spain & Portugal on machine installation and commissioning, breakdowns, preventive maintenance, inspection, troubleshooting & service audits.
2. Preparation and planning customer site visits.
3. Installed base recording.
4. Operator training at customer site and webinars.
5. Support on production line adjustments, settings, machine / line performance.
6. Technical assessment on spare parts, retrofit and machine servicing.
7. Work in close collaboration with sales team for market awareness purposes.
8. Integrated work within the FSE team.
Your Profile / Qualifications:
1. Engineering degree or FP2 with equivalent experience in Electronics, Electrical and Automation.
2. Mechanical background is beneficial (e.g., industrial burner setting or equipment fine tuning).
3. Familiarity with customer interaction and empathy.
4. High capability to understand customer needs / requests.
5. Organized with an analytical and hands-on mindset able to eliminate obstacles through creative and adaptive thinking.
6. 3-5 years of experience in installation and commissioning in the food industry (preferably in the Bakery area).
7. Ability to work autonomously.
8. Highly motivated with a strong sense of ownership.
9. Good communication skills to interact professionally with both internal and external customers.
10. Flexibility in terms of travel and working schedule (traveling from Monday to Friday frequently).
11. Fluent in Spanish and English (both spoken and written) - Italian is beneficial.
We offer:
1. A flexible remuneration package.
2. Work-life balance with a hybrid working model as a combination of home-office and working in the office.
3. 23 vacation days per year.
4. Great work environment as part of a collaborative team.
5. Internal training and career development opportunities at national and international level.
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