Location: Remote – Must reside in Florida, Indiana, Illinois, or Wisconsin
Start Date: August 18, 2025
Application Deadline: July 17, 2025
About TalentWorldGroup
TalentWorldGroup is a global contact center providing multilingual remote staffing solutions for businesses. We focus on connecting skilled professionals with remote work opportunities that support career growth.
Position Summary
We are hiring experienced, bilingual (Spanish and English) Pharmacy Technicians with an active Illinois license to work remotely. This role supports a healthcare client with order management, customer service, and pharmacy logistics. Applicants must reside in Florida, Indiana, Illinois, or Wisconsin.
Key Responsibilities
* Serve as the main point of contact for order processing, customer inquiries, returns, and deliveries
* Manage incoming orders via phone, fax, web, or electronic systems
* Investigate and resolve service issues with accuracy and professionalism
* Track shipments and manage order exceptions
* Collaborate with distribution teams to ensure product availability and timely delivery
* Maintain accurate records and follow regulatory procedures
* Communicate with patients, healthcare providers, and medical personnel
* Support new team members during training when needed
* Meet individual and team performance standards
Requirements
* Active Illinois Pharmacy Technician License (or ability to obtain before training; reimbursement provided after hire)
* Must reside in Florida, Indiana, Illinois, or Wisconsin
* Fluent in Spanish and English (spoken and written)
* 2-4 years of customer service, healthcare, or call center experience (U.S.-based preferred)
* Excellent organizational, communication, and multitasking skills
* Comfortable working in a fast-paced, metrics-driven environment
Technical Requirements
* Stable broadband internet with Ethernet (wired) connection
* USB-wired headset (noise-canceling preferred)
* Minimum computer specifications:
* RAM: 8GB or higher
* Free Storage: 10GB minimum
* Screen Resolution: 1920x1080
* Operating System: Windows 11+ or macOS 13+
Training & Work Schedule
* Training Start Date: August 18, 2025
* Training Schedule: Monday to Friday, 8:00 AM – 4:00 PM CST
Production Schedule:
* Monday to Friday, 10:00 AM – 6:00 PM CST
* Minimum 30 hours per week, up to 40 hours
* Training Pay: $18 per hour
* Post-Training Pay: $20 per hour
* Fully remote, home-based work
* Long-term project-based opportunity
* Incentive programs and paid holiday hours
How to Apply
If you meet the requirements and are looking for a long-term remote role supporting healthcare clients, we encourage you to apply.
Seniority level
* Seniority levelMid-Senior level
Employment type
* Employment typePart-time
Job function
* Job functionHealth Care Provider
* IndustriesOutsourcing/Offshoring
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