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Position Overview
MCI is seeking an Administrative Assistant to provide support to our leadership team. This role is an excellent entry-level job with many advancement opportunities in administration, management, and HR.
The ideal candidate for this role should be highly organized, reliable, and possess a strong work ethic and attention to detail. Prior administrative experience is recommended but not required. This position will primarily be a remote role with some on-site work as needed; personal transportation is required.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
Position Responsibilities
We are looking for an organized, positive, and personable candidate to contribute to our team. The ideal candidate would need to adjust to a fast-paced work environment.
Essential Duties
* Perform a variety of administrative duties
* Answer emails and phone calls
* Provide real-time scheduling support by booking appointments and preventing conflicts
* Create content to post on the company's Social Media Channels
* Prepare presentations according to the instructions given
* Make travel arrangements, such as booking flights, cars, hotel, and restaurant reservations
* Maintain polite and professional communication via phone, email, and mail
* Anticipate the needs of others to ensure their seamless and positive experience
* Handle sensitive information in a confidential manner
Candidate Qualifications
All positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated and dedicated.
* 1 year of experience preferred
* High School Diploma or equivalent
* Exceptional time management skills and ability to multi-task and prioritize work
* Strong attention to detail
* Excellent organizational and planning skills
* Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint
* Have a wired, high-speed internet connection (Download speed of 20Mbps+)
* Ability to type swiftly and accurately (20+ words a minute)
Compensation Details
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect From MCI
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy :
* Paid Time Off : Earn PTO and paid holidays to take the time you need.
* Incentives & Rewards : Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations—and sometimes even cars!
* Health Benefits : Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
* Retirement Savings : Secure your future with retirement savings programs, where available.
* Disability Insurance : Short- and long-term disability coverage is available to help protect you during unexpected challenges.
* Life Insurance : Access life insurance options to safeguard your loved ones.
* Career Growth : With a focus on internal promotions, employees enjoy significant advancement opportunities.
* Paid Training : Learn new skills while earning a paycheck.
* Fun, Engaging Work Environment : Enjoy a team-oriented culture that fosters collaboration and engagement.
* Casual Dress Code : Be comfortable while you work.
Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit / stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
* Must be authorized to work in the country where the job is based.
* Must be willing to submit up to a LEVEL II background and / or security investigation with a fingerprint. Job offers are contingent on background / security investigation results.
* Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect.
About MCI (parent Company)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
The purpose of the above job description is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this job description.
The employer has the right to revise this job description at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
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