Are you passionate about cloud technology and enjoy working closely with customers? At Arsys, part of the international IONOS Group, we are looking for a Technical Account Manager (TAM) who combines technical expertise with a customer-first mindset to help our strategic partners get the most out of our advanced cloud solutions.
What will you do?
Be the primary technical point of contact for key customers, guiding them in the use and evolution of our cloud solutions.
Coordinate and oversee technical projects and implementations, ensuring smooth delivery.
Act as the bridge between customers and internal teams, guaranteeing service quality and SLA compliance.
Identify opportunities for improvement and propose solutions that bring added value.
What we’re looking for
Previous experience in technical account management, advanced support or technical project management (TAM, Service Manager, Technical PM or similar).
Strong knowledge of cloud computing, systems administration (Linux/Windows), virtualization, and hosting environments.
Ability to manage technical projects end-to-end.
Excellent communication and organizational skills, with strong customer orientation.
High level of English (very valuable).
What we offer
Join a leading company in cloud solutions, backed by the international strength of the IONOS Group.
Flexible location: preferably hybrid in Logroño, Barcelona or Madrid, but remote profiles are also welcome.
Work with an expert, dynamic and collaborative team.
Ongoing training and professional development opportunities tailored to you.
At Arsys, you’ll have the chance to grow alongside experts, working on high-level cloud projects with the general backing of IONOS.
Seniority level Mid-Senior level
Employment type Full-time
Job function Sales and Business Development
We are an equal opportunities employer and welcome applications from all qualified candidates.
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📌 Technical Account Manager
🏢 IONOS Group
📍 Logroño