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Sales and Services Administration / Rental Operations
Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
About Us
Ingersoll Rand is a global U.S supplier of industrial equipment, leading the compressed air industry across multiple lines of business with related technologies, parts and related services to a broad and diverse customer base through a family of brands.
Job Summary
We are looking for a Service Administrator to join our team in Coslada.
Responsibilities
Control and direct the processes of service invoicing, contracts, credit memos and administrative aspects related to the service department and rentals and sales.
In addition, this position is intended to enhance and establish strong relationships with rental service providers and ensure smooth communication with customers for the correct issuance of invoices and order management.
* Supervise and coordinate the invoicing of services and subscriptions of the technical area.
* Perform administrative follow-up of purchases and contracts related to rental equipment.
* Manage relationships with rental service providers, ensuring quality, compliance and agreed conditions.
* Communicate with customers for the accurate issuance of invoices and order management.
* Coordinate with other internal departments (finance, purchasing, technical) to ensure efficient administrative processes.
* Propose improvements in administrative and billing control procedures.
* Maintain and update records and reports in ERP systems (Oracle, SAP).
* Generate periodic control and follow-up reports.
* Customer management and conflict resolution.
Basic Qualifications
* Experience in administrative management and management of orders and invoices, as well as management of platforms such as Oracle or SAP.
* Fluent communication skills will be necessary.
* Knowledge of management, document and administrative tracking tools.
* Proficiency in Microsoft Office.
* Bac degree or professional degree training is required.
* Knowledge of basic/medium English is required.
* Customer service and organizational and planning skills.
* Proactivity and problem solving.
What we Offer
* Permanent contract full time
* Unlimited access to Linkdn learning
* Pension plan according to company policy
* Life insurance
* Private health insurance
* Possibility of hybrid work after the probationary period.
* Possibilities of development and growth in a global company.
* Catering in the company's canteen. Fresh fruit every day in the office.
* Reduced working hours on Fridays and in July and August.
* 10% of salary in shares after 1 year of employment.
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Ingersoll Rand Inc. (NYSE:IR), driven by an entrepreneurial spirit and ownership mindset, is dedicated to helping make life better for our employees, customers and communities. Customers lean on us for our technology-driven excellence in mission-critical flow creation and industrial solutions across 40+ respected brands where our products and services excel in the most complex and harsh conditions. Our employees develop customers for life through their daily commitment to expertise, productivity and efficiency. For more information, visit
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Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request and a member of our team will contact you.
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