**About the company**Openprovider is an ICANN-accredited domain registrar and technology company founded in 2004 in Rotterdam, Netherlands.We are a fully-remote organisation with more than 100 team members spread across 20+ countries. Remote working means no office, no painful commuting, and no stressful traffic - all you need is yourself, a laptop, and a cup of coffee!A diverse and inclusive organisation, we support a healthy work/life balance and are constantly looking for new ways to help the well-being of our people. We support a flexible schedule and are 100% performance and result-oriented.At Openprovider, we're not just a company;
we're a mission-driven team dedicated to transforming the domain industry. We believe in providing a trusted digital identity to every business.Our innovative approach is reshaping the industry from a traditional transactional model to a more customer-centric, subscription-based approach. We pay subscriptions for music, newspapers, and movies - why should domains be any different?Come join us on our journey to create a trusted digital world.**About the role**We are looking for an Account Manager to build strong and long-lasting relationships with our customers based in the Netherlands.**Key responsibilities**- Engage with enterprise clients and assist them with their short-term and long-term business requirements;
- Cross-sell & Up-sell our products and services to our clients helping grow their business with us;
- Provide an excellent customer experience from the initial call to final sale closure;
- Work closely with support & product teams to help meet the clients needs;
- Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity.**What We’re Looking For**- ** Experience**: At least **3 years of experience** as an Account Manager in a **B2B environment**, preferably within the IT/Tech industry.- ** Industry Knowledge**: Previous experience in the **domain/web hosting industry** is a plus.- ** Language Skills**: Strong communication skills in **English and Dutch** (both written and verbal).- ** CRM Proficiency**: Experience using any **CRM tool** (HubSpot preferred).- ** Commercial Mindset**: A proactive approach to identifying market opportunities, understanding customer needs, and conducting professional, trust-building conversations to foster long-term relationships.- ** Customer-Centric Approach**: Ability to anticipate and respond to customer needs effectively while balancing business objectives.- ** Strong Communication Skills**: Capable of conveying ideas, decisions, and complex concepts in a clear and accessible manner.- ** Results-Driven & Sales-Focused**: A proven ability to take actions that drive revenue and achieve sales targets.- ** Passionate & Enthusiastic**: A natural drive for sales with a positive and energetic approach.- ** Resilience & Persistence**: Ability to stay motivated and push forward even in the face of rejection.- ** Active Listening**: Skilled in asking the right questions to understand customer needs and allowing them to express their challenges.- ** Empathy & Problem-Solving**: Capable of stepping into the reseller’s shoes to offer valuable support and solutions.- ** Confidence & Negotiation Skills**: Unafraid to take initiative, ask the right questions, and confidently close deals.**What we offer**- 100% remote work (you can work from any location, no need to go to the office);
- Paid time off and sickleave;
- International team andregular online and offline events to stay connected;
- Internal workshops, and knowledge-sharing sessions;
- Quarterly reviewand annual salary review;
- Flexible workinghours(we don't have time trackers, we are a result-oriented company);
- Budget for learning;
- We are an ISO 27001-certified remote workplace.