Order to Cash Team Lead w/ French
Client Details
Major multinational based in Barcelona
Description
Key Responsibilities
* Daily Collections Oversight: Supervise and coordinate daily credit & collections activities, ensuring effective task assignment within the team.
* Operational Issue Resolution: Manage and resolve operational issues related to clients, SAP, and credit limits.
* KPI Review & Operational Reporting: Analyze key performance indicators and prepare operational reports to support decision-making.
* Cross-Departmental Coordination: Collaborate with departments such as Sales, Legal, and Finance to optimize processes and resolve issues.
* Training & Onboarding: Lead the training and onboarding process for new team members.
Strategic Focus
* Portfolio & Risk Analysis: Deepen analysis of non-payment trends, customer segmentation, and propose improvements to credit policies.
* Process Optimization & Automation: Identify bottlenecks and lead continuous improvement initiatives, including automation of repetitive tasks.
* Cross-Functional Project Management: Participate in interdepartmental projects (Finance, Sales, IT) that impact the efficiency of the collections cycle.
* Talent Development & Succession Planning: Foster professional growth within the team.
Technical Skills
* Proficiency in collections management tools and ERP systems (e.G., SAP).
* Data analysis and reporting (KPIs, dashboards).
* Advanced knowledge of credit policies and risk management.
* Experience in process automation and continuous improvement.
People Skills
* Strong leadership and ability to motivate multidisciplinary teams.
* Excellent communication and negotiation skills with internal and external clients.
* Ability to train, develop, and retain talent.
* Results-oriented with strategic decision-making capabilities.
* Change management and adaptability in dynamic environments.
Profile
* Education: Bachelor's degree in Finance, Business Administration, Economics, or a related field. A Master's degree or relevant certifications is a plus.
* Experience: Minimum 3 years of experience in credit and collections.
* Technical Proficiency: Demonstrated experience with ERP systems (preferably SAP), data analysis tools, and process automation solutions.
* Project Management: Proven track record in leading cross-functional projects and driving process improvements.
* Language Skills: Proficiency in English & French;
additional languages (such as Spanish) are an advantage.
* Other: Strong analytical mindset, high attention to detail, and the ability to work under pressure and meet deadlines.
Job Offer
International environment in a centric location
Fix salary + bonus
Side benefits
Desired Skills and Experience
Education: Bachelor's degree in Finance, Business Administration, Economics, or a related field. A Master's degree or relevant certifications is a plus.
Experience: Minimum 3 years of experience in credit and collections.
Technical Proficiency: Demonstrated experience with ERP systems (preferably SAP), data analysis tools, and process automation solutions.
Project Management: Proven track record in leading cross-functional projects and driving process improvements.
Language Skills: Proficiency in English & French;
additional languages (such as Spanish) are an advantage.
Other: Strong analytical mindset, high attention to detail, and the ability to work under pressure and meet deadlines.