Role: Customer Experience Specialist (Japanese-Speaking)
Location: Athens, Greece
Type: Full-time (40h/week)
Start Date: September 2025
About the Role
Instead of settling into another grey autumn, imagine yourself starting fresh in sunny Athens a city where modern energy meets ancient history, and where warm evenings by the sea replace chilly, rainy days.
Our client, one of the worlds most respected multinational companies, is seeking Japanese-speaking professionals to join their international customer support team in Greece. This isn't just a job its a lifestyle upgrade. Athens offers a unique mix of Mediterranean weather, vibrant nightlife, cultural treasures, and an affordable cost of living.
You'll gain international work experience, collaborate with colleagues from all over Europe, and enjoy a supportive environment where no prior experience is required. Full training and relocation assistance are provided, so you can focus on building your new career and life abroad.
Key Responsibilities
* Provide friendly, professional support to Japanese-speaking customers via phone, chat, and email
* Assist with product usage, troubleshooting, and everyday questions with empathy and patience
* Record inquiries and maintain accurate information in the system
* Collaborate with international teams to ensure seamless service delivery
* Represent global brands with professionalism and a customer-first approach
Ideal Candidate
The ideal candidate is open-minded, curious about living abroad, and motivated to learn.
Requirements:
* Native or fluent in Japanese (C1/C2)
* Conversational English (B2 level)
* Comfortable using computers and willing to learn new systems
* Positive mindset, flexibility, and good communication skills
* EU citizenship or valid work/residency permit for Greece
Preferred Skills:
* Experience in customer-facing roles (hospitality, retail, support) is an advantage but not required
* Strong problem-solving and active listening skills
What the Company Offers
* ️ Paid relocation package: flights, airport pickup, and 2 weeks of hotel accommodation
* Housing support: help with finding long-term accommodation (no agency fees)
* Comprehensive paid training no experience needed
* Option to work remotely from anywhere in Greece or in the Athens office
* Multicultural, inclusive, and supportive work environment
* Social events, community activities, and free Greek lessons
* Career growth and development opportunities with a global employer
Why Greece?
* Endless summer: While autumn in Japan or northern Europe means colder, shorter days, Athens stays bright, warm, and welcoming.
* Affordable lifestyle: Your salary stretches further in Greece enjoy eating out, renting your own apartment, and traveling around the islands.
* Location advantage: Weekend getaways to Santorini, Mykonos, or Crete are just a short ferry ride away.
* Cultural richness: From ancient ruins to modern art galleries, Athens is a city of constant discovery.
* International vibe: English is widely spoken, and the city is home to a large expat community.
If you've been looking for a sign to start a new chapter abroad, this is it. Trade routine for adventure and let Athens be your next home.