Omega CRM Consulting is seeking a CDP Specialist to collaborate with a leading global pharmaceutical company.Role Overview:
The Platform Manager CDP supports the operational enablement and technical execution of the Customer Data Platform (CDP) within the Campaign Automation Services team. Reporting to the Global Platform Management Coordinator, this role ensures the configuration, integration, and utilization of the Treasure Data CDP across global and regional teams. The Platform Manager collaborates with internal stakeholders and external consultants to deliver scalable, data-driven campaign capabilities.Key Responsibilities:
Support configuration, integration, and maintenance of Treasure Data CDP with IT and development partners.Translate business requirements into technical specifications for data ingestion, enrichment, and audience segmentation.Maintain and update data schemas, pipelines, and segmentation logic as directed.Coordinate with the Campaign Automation Squad on segmentation briefs and campaign targeting.Support integration of CDP audiences with marketing automation platforms (e.G., SFMC).Assist as a support contact for CDP troubleshooting and platform questions.Document platform processes and contribute to knowledge sharing and training materials.Monitor platform performance and report findings for further action.Ensure alignment with global rollout plans and operational models.Required Qualifications:
Bachelor’s degree in Marketing, Data Science, Business Administration, or related field.3+ years of experience in marketing technology, data operations, or campaign support roles.Familiarity with Customer Data Platforms (Treasure Data preferred or Twilio Segment, Data Cloud, Oracle Unity).Knowledge of data integration, ETL, and audience segmentation.Experience supporting marketing automation tools (e.G., SFMC).Strong communication and collaboration skills for cross-functional and global teams.Detail-oriented, proactive, and supportive in nature.Fluent in English;
able to work across time zones and cultures.What We Offer:
Permanent contract with flexible scheduling.Work-life balance support, training, and certifications.Home office options.Flexible benefits (public transport tickets, meal vouchers, etc.).Health insurance.Our commitment to social responsibility.About us:
Omega CRM, a Merkle Company, is a global digital firm dedicated to enhancing the Business Experience (BX) through customer-centric solutions, technology, and AI. As part of dentsu, we are the largest Customer Experience Management agency in Spain, with over 23 years of experience, 580+ professionals from 24 nationalities, and 2,500+ certifications. We serve industries like Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, providing omnichannel customer service, eCommerce, marketing, and analytics. Our client satisfaction rating is 4.9/5, and we have received awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). We value growth through our people, guided by #Talent, #Flexibility, #Commitment, and #Innovation. We believe in growing #Together.
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