Over 10 years' experience as a NOC technician with knowledge of 2G, 3G, 4G and 5G RAN
* Experience with Nokia and Ericsson radio equipment for the aforementioned technologies
* Experience with Tier 1 operators in Spain
* Extensive experience in N1 Technical Support, with extensive experience in RAN network management.
Knowledge of RAN protocols, equipment, functionalities, etc.• Ability to analyse, troubleshoot and propose solutions.Responsibilities
* Management of N1 incidents, diagnostics, customer complaints and execution of BTPs.
* Proposing corrective actions for recurring issues.
* Management of the NOC team and ability to analyse quality
Tools
* Systems for receiving activity and tasks, incident management and BTPs: iGRI
* Network Element Management Systems: those specific to the relevant RAN manufacturers.
* Network and Fault Management Systems: OMEGA, INFOVISTA, GRAFANA.