Join to apply for the Field Service Technician role at Volpak, a Coesia company
Volpak is a leading organization headquartered in Santa Perpétua de Mogoda, Spain.
As a key player in pouch-type packaging for over 40 years, we specialize in designing horizontal form-fill-seal, vertical multi-lane, and cartoning machines.
Our business portfolio includes solutions for consumer goods such as sauces & condiments, dairy, confectionery, pet food, home care and chemicals.
For more detailed information about Volpak, please visit www.volpak.com.
Volpak is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally.
About the Role
Mission of the position: Remote or on-site assistance to customers in the case of breakdowns.
Main tasks and direct related responsibilities
Troubleshoot and diagnose breakdowns (mechanical/electrical) on machines already installed, using test instruments and also from non-technical descriptions provided by customers.
Prepare comprehensive service reports, time sheets and expense reports in a timely and accurate manner.
Perform updates and preventive/corrective maintenance plans at the customer's site. Be an active part of the SAT following an upgrade, modification or maintenance plan.
Supporting customer technical issues through remote support (when not travelling).
What You Need to Be Successful
Experience in mechanics. Experience in electronics will be a plus.
Basic knowledge of electronic programming will be a plus.
2-3 years' experience with packaging machines. Experience with Flexible Pouching machinery is highly valued.
Advanced English.
Microsoft Office Pack knowledge.
Availability to travel.
Our Offer
Flexible timetable.
Life insurance.
Optional Medical insurance supported 50% by company.
Private parking.
Coesia is an equal opportunity employer and embraces diversity and inclusion.
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service and Engineering
Industries
Automation Machinery Manufacturing, Industrial Machinery Manufacturing, and Machinery Manufacturing
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