At ING we are looking for…
Your role and work environment:
We are looking for a talented and enthusiastic Non-Financial Risk (NFR) specialist to join our Non-Financial Risk Team of ING Spain.
In the role of NFR Specialist, you will hierarchically report to the Head of NFR.
ING is restructuring its processes, controls, and infrastructure to transform itself into a Digital Bank with the goal of end-to-end “straight through processing”. Non-Financial Risk Management uses sound principles of risk management to ensure that the quality of everything related to operational risk are within risk appetite of the Bank, maintained the control environment at acceptable level following a risk-based approach (proportionate to its value and criticality).
The team will perform oversight over the global policies and best practice implementation in NFR functions and acts as local specialist to challenge the design and implementation of the NFR controls and advice to the risk/control owners to implement the controls (if needed). Also, the teams support the risk identification and mitigation actions to help the bank to address the risks into the risk appetite and report the NFRD score to ING Group.
The NFR team provides direct NFR support to the senior management in ING Spain in the development and maintenance of the non-financial risk management framework (policy setting and advisory) with a focus on:
* Control Risk
* Processing Risk
* Unauthorized Activities
* Employment Practices
* Personal and Physical Security
* Information Technology Risks
* Continuity and Operational Resilience Risk
* Internal and External Fraud
Your key responsibilities:
As NFR Specialist, your role is to:
* Be a trusted NFR advisor towards IT and Business management.
* Support, challenge and monitor NFR risk management processes and quality.
* Participate and challenge in risk assessments on key strategic projects and programs.
* Support the Business and IT management on issue identification, risk rating assessment, action definition and follow up until issue solving.
* Contribute to the development, maintenance and roll out the NFR Frameworks, Policies, Minimum Standards and Procedures.
* Perform Quality Assurance or deep dive reviews as part of our second line role.
* Identify external / internal developments, initiatives, and threats. Translate these pro-actively in the risk strategy.
* Monitor the design and effectiveness of controls.
* Contribute to the identification of the impact of and the coordination of responses to law and regulatory changes, ECB reports, etc. and monitors the follow-up of the regulatory issue solving.
* Support the Head of NFR with research, assessing the risk profile of organization and reporting to Senior Management.
* Generate awareness related to risk management, within the Organization.
* Develop and maintain training modules and train the IT / business community and your Non-Financial Risk (NFR) colleagues.
What are we looking for?
Want to know if this job is made for you? These are some of the qualities that we value the most for this role. And if the shoe fits… don’t hesitate to apply!
* Experience as NFR specialist with at approx. minimum 5 years
* University Degree or equivalent
* Professional education and multiple international certifications for risk management.
* Insight of digital banking businesses, processes, applications and regulation
* Experience on End-to-End processes analysis to identify and assess NFR risks, including root causes analysis.
* Expertise on testing methodologies.
o Collaboration skills and ability to work across both functional
o Sound risk criteria: ability to be firm when needed and show flexibility when possible
o Excellent analytical skills
o Fluent in English (written and spoken)
o Soft skills:
+ Pro-activeness and initiative
+ Communication and influence
+ Persuasiveness and assertiveness
What do we offer?
The time you spend at work, the challenges you face or the lessons you get are
The time you spend at work, the challenges you face or the lessons you get are very important, but… What about your personal life? At ING we want your work to fulfill you in every way, and that is why we take care of even the smallest details.
Check out what is waiting for you!
Flexible schedule and 100% flexible e-working.
Work or e-work? We have a totally flexible model: keeping both our customers and your colleagues in mind, you can choose the one that best suits you all.
Restaurant card.
So that thinking about what to have for lunch doesn’t take up your time or your cravings.
Our house will be your home.
In our offices you can find electric mobility solutions, doctor, hairdresser, gym, urban orchard, The Good Service (to help you with your errands) and much more!
Life insurance.
We hope you don't need to use it!
Health insurance.
For you and all your family (spouse/partner and children).
Flexible remuneration.
In addition, you will enjoy our flexible remuneration model, through which you can access other services such as nursery, transport card, training aids…
Free company shuttle.
It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably.
Banking benefits.
Special loan or mortgage terms after 6 months working at the bank.
And you can benefit from our pension plan after 2 years with us.
More health, more sports.
Runners club with your own trainer.
Clinics with professional, world-class athletes.
Physiotherapy service on site.
Gympass service.
Get to know Us
We are a team of more than 1000 people sharing one idea: doing our bit in helping our clients create a better future for themselves, by providing them with the tools they need to get where they want to go.
A fully online bank where technology, innovation, simplicity and transparency are the main ingredients, and the first one to work with agile methodologies .
And although we are based in Spain, we are lucky to work with international and diverse teams every day across 44 countries .
Making things happen, helping others be successful, always being one step ahead—that’s our DNA. If you look at yourself in the mirror and your reflection matches our way of being and working…we are looking forward to meeting you!