* A role with strong development prospects
* Advance your career in a thriving company
Shared Services Center in Barcelona supports operations across various countries, driving efficiency and innovation in finance, HR, and IT services.
Responsibilities:
* Lead and manage the projects within the CIC area, fostering efficiency and continuous improvement.
* Coordinate all the stakeholders who take part in any project ensuring objectives and timing.
* Manage, propose and implement quality-monitoring strategies such as KPI, Queries or similar.
* Provide guidance to the CIC leads on projects and tech-related issues to improve daily business efficiency.
* Implement policies, guidelines, and process updates for the services provided by the CIC area.
* Identify gaps and areas of improvement and provide accurate solutions to apply in the operational side.
* Report the results and business status to the Board and to Operations Leads to help them make decisions in their daily business.
* Build strong relationships with the clients and stakeholders to promote MMS GBS within the whole company.
* Be an active part in the transformation through a process-oriented organization and the harmonization of the different countries' standards.
* Identify training needs for the team.
Benefits:
* Time flexibility of entry and exit with intensive day on Fridays.
* Hybrid working model.
* Flexible remuneration plan (medical insurance, restaurant, kindergarten and transport ticket).
* Gym, physiotherapist and nutritionist at the office.
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