For our office in Alcobendas (Madrid) we are currently looking for a Field Service Engineer for Bakery Equipment.
Responsibilities:
* Field Service activities in Spain & Portugal on machine installation and commissioning, breakdowns, preventive maintenance, inspection, troubleshooting & service audits.
* Preparation and planning customer site visits.
* Installed base recording.
* Operator training at customer site and webinars.
* Support on production line adjustments, settings, machine / line performance.
* Technical assessment on spare parts, retrofit and machine servicing.
* Work in close collaboration with sales team for market awareness purposes.
* Integrated work within the FSE team.
Your Profile / Qualifications:
* Engineering degree or FP2 with equivalent experience in Electronics, Electrical and Automation.
* Mechanical background is beneficial (e.g., industrial burner setting or equipment fine tuning).
* Familiarity with customer interaction and empathy.
* High capability to understand customer needs / requests.
* Organized with an analytical and hands-on mindset able to eliminate obstacles through creative and adaptive thinking.
* 3-5 years of experience in installation and commissioning in the food industry (preferably in the Bakery area).
* Ability to work autonomously.
* Highly motivated with a strong sense of ownership.
* Good communication skills to interact professionally with both internal and external customers.
* Flexibility in terms of travel and working schedule (traveling from Monday to Friday frequently).
* Fluent in Spanish and English (both spoken and written) - Italian is beneficial.
We offer:
* A flexible remuneration package.
* Work-life balance with a hybrid working model as a combination of home-office and working in the office.
* 23 vacation days per year.
* Great work environment as part of a collaborative team.
* Internal training and career development opportunities at national and international level.
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