* A role with strong development prospects
* Advance your career in a thriving company
Shared Services Center in Barcelona supports operations across various countries, driving efficiency and innovation in finance, HR, and IT services.
Responsibilities:
/ Lead and manage the projects within the CIC area, fostering efficiency and continuous improvement.
/ Coordinate all the stakeholders who take part in any project ensuring objectives and timing.
/ Manage, propose and implement quality-monitoring strategies such as KPI, Queries or similar.
/ Provide guidance to the CIC leads on projects and tech-related issues to improve daily business efficiency.
/ Implement policies, guidelines, and process updates for the services provided by the CIC area.
/ Identify gaps and areas of improvement and provide accurate solutions to apply in the operational side.
/ Report the results and business status to the Board and to Operations Leads to help them make decisions in their daily business.
/ Build strong relationships with the clients and stakeholders to promote MMS GBS within the whole company.
/ Be an active part in the transformation through a process-oriented organization and the harmonization of the different countries' standards.
/ Identify training needs for the team.
Additional Benefits:
/ Time flexibility of entry and exit with intensive day on Fridays.
/ Hybrid working model.
/ Flexible remuneration plan (medical insurance, restaurant, kindergarten and transport ticket).
/ Gym, physiotherapist and nutritionist at the office.
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