Operation Program Specialist, Companion Products & Services (ComPAS)
Job ID: 3203499 | Amazon Innovation Center (Shenzhen) Company Limited
In this role you will be supporting the daily creation and maintenance of the Bill of Materials (BOMs) for new and sustaining Companion Devices and Accessories Projects into the Amazon Townsend system.
Key job responsibilities
The OPS will work daily with the core team to gather project information to build the configuration for the different component levels of the BOM. Keep the information up to date based on the different Engineering change requested (ECOs) during the development of the product to the End of Manufacturing. The Operation Program Specialist will change and maintain the production life cycle phase of the Product BOM, into the AMZ Townsend System.
A day in the life
This person will support few key strategic Accessory projects for Amazon Devices like BBC inbox and stand alone. The OPS is an active collaborator of the core team that will engage with different subject matter experts such as hardware, software, mechanical and packaging engineers to gather the documents that will form the BOM. As the team is globally located it is essential to manage English well. The OPS in ComPAS also builds the Sellable SKU content information. This candidate will have experience working with different levels of engineering, contract manufacturing external partners, product manager, legal, planning, ID and marketing teams or mid‑size to T‑Shirt‑size teams to communicate using large email groups, conference tools and AI notes. This role is not associated with financial inputs, budget or purchase orders, but he/she will be a contributor to the core team to suggest key information that defines which teams require prototype allocation or to identify any blocking documentation from external vendors or internal teams that create gaps or pending deliverables to complete specs, documents, drawings, files for artworks. This person will look for best accuracy on the documents to confirm the configuration elements in the product that Amazon will sell to our customers. He/She will understand the basic structure of a Bill of Material BOM (sub–parts, sup–assy, sellable SKU) and the daily interaction with developers inside Amazon and external ODM partners.
This person, if required by the project, will have the ability to travel 10‑15% of the time as some project teams will need to manage country relocations.
About the team
Become part of the Amazon Devices ComPAS team and take part in a group that launches a large variety of accessories and companion devices that enhance the user experience of our Alexa, Kindle, Tablets and Fire TV customers. You will be part of the core team that interacts with lead designers, contract manufacturing partners and supporting logistics groups to make possible to bring these productions to our online and offline Amazon customers.
Basic Qualifications
* 2+ years of program or project management experience
* Bachelor's degree or equivalent
* 2+ years of advanced Microsoft Word and Excel experience
Preferred Qualifications
* Knowledge of Lean principles and DMAIC methodology
* Experience with MS Access and SQL
* Experience in requirement gathering and ability to write clear and detailed requirement documents
* Knowledge of Microsoft Excel at an advanced level, including pivot tables, macros, index/match, VLOOKUP, VBA, data links, etc.
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Job details
* Corporate Operations
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
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