Product Insights Lead - PagoNxt
Country: Spain
WHAT YOU WILL BE DOING
PAGOXT MERCHANT SOLUTIONS (PNMS) is looking for a Product Insights Lead to join the Global Design Team, within the Value Proposition Team, based in Boadilla del Monte.
PagoNxt aims to consolidate payment businesses globally through a unique value proposition, creating synergies to compete with major international players. Building on the success of Getnet in Brazil, PagoNxt Merchant Solutions plans to expand its acquiring franchise across additional markets, including all European markets.
We are developing a cloud-based acquiring architecture with products built on microservices, deployed simultaneously across markets to shorten time-to-market and enhance customer value. To define and develop this product and service catalog, we seek talented professionals.
PagoNxt values diversity and equal opportunities, committed to helping people and businesses prosper.
Role Responsibilities
* Integrate research and experimentation activities into product roadmaps and business planning.
* Identify and prioritize high-impact business and user needs.
* Articulate product vision and strategy aligned with business outcomes.
* Monitor user behavior and impact through metrics tracking.
* Empower teams to incorporate user research and discovery into their practices.
* Share user knowledge to create alignment and commitment within teams.
* Lead design workshops to uncover opportunities that increase value for users and the organization.
What We Are Looking ForExperience
* 8+ years of relevant experience, regardless of job title (e.g., Service Designer, Researcher, Product Designer).
* Strong presentation and storytelling skills.
* Experience working with multifunctional teams.
* Proficiency with current design and prototyping tools and methods.
Skills & Knowledge
* Excellent communication skills in visual, verbal, and written forms.
* High proficiency in Spanish and English; Portuguese is a plus.
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