**About us**:
- **Purpose of the job**:
- **Operational & Planning Responsibilities**:
- Ensure that planners adhere to SOPs and established operational protocols
- Utilize transportation software systems to support transport planning and scheduling
- Manage the overall quality of the transport planning process
- Monitor, follow up on, and continuously improve KPI and SLA performance
- Solve first-line escalations from carriers and customers
- Align daily activities with warehouse operations, customer service, and carriers
- Track shipments and inventory movements, and reroute freight as necessary
- Identify bottlenecks in the planning process and report them to management
- Analyze planning efficiency and identify opportunities for process optimization- **Team Leadership & Collaboration**:
- Support, coach, and guide a team of transport planners
- Organize recurring team meetings and one-on-one sessions to ensure a positive work environment
- Support HR-related tasks such as evaluations, interviews, and absence follow-up
- Build trust within the team to create shared responsibility- **Systems & Process Improvement**:
- Support the maintenance, upgrades, testing, and implementation of the TMS
- Assist in developing and implementing improved logistics processes and systems
- Maintain and manage transport-related master data- **Additional Support**:
- Support tasks delegated by the Transport Manager
- Handle other reasonable future responsibilities as the role evolves-
- **Profile**:
- **Minimum Requirements**:
- At least 3 years of experience in transport or logistics planning roles
- Strong verbal and written communication skills in English
- Advanced proficiency in MS Word and Excel
- Experience with WEP and solving transport-related challenges- **Desired Qualifications**:
- Experience working within 3PL environments
- Planning experience and strong project management skills
- Ability to independently execute complex tasks and challenge conventional solutions-
- **Benefits**:
- Competitive salary, matching with your experience
- Bonus
- Fully covered healthcare insurance
- Fitness subscription
- Bikeplan
- Trainings and digital learning
- 25 holidays (excluding public holidays) with possibility to buy 5 more
- International working environment with colleagues coming from more than 40 different countries-
- **Come join us!**:
- Excited by this opportunity? Please upload your resume and we will reach out to you!