Job Purpose
As a Senior Project Manager, you will lead complex projects endu2011tou2011end, ensuring high-quality delivery while balancing timelines, cost, and client expectations. Youu2019ll drive continuous improvements, optimise processes, and maintain full ownership of project financials. Working closely with clients and cross-functional teams, youu2019ll lead and support Localization Leads/Engineers, manage risks, handle escalations, and ensure clear, consistent communication throughout. This role suits someone who combines strong project management fundamentals with a proactive, solution-focused mindset and a drive to improve how things are done.
Key Responsibilities
Use all your project management knowledge and skills and apply them in a creative way to maintain a high standard of project delivery and to improve its current set-up, whenever possible u2013Drive continuous improvement initiatives
Manage customeru2019s expectations by reaching reasonable agreements which are in line with requirements and feasibility
Deliver projects to client expectations and achieve the optimal profitability of the project(s) u2013 balance the quality, timeliness and cost aspects of the project(s).
Closely monitor and control project financials through budgets, invoicing, and vendor selection/payment
Plan projects and implement best practices and processes
Directly lead a team of Localization Leads/Engineers and coordinate the work across other internal and external teams
Communicate effectively, both verbally and in writing, with clients and internal team members
Host and lead conference calls with clients and team members as well as meeting them in person
Develop and prepare process documents where required
Conduct risk assessment, create mitigation plans and strategic planning of activities to minimize potential project issues
Handle escalations and root cause analysis and prepare corrective and preventive actions (RCA/CAPA), whenever applicable
Skills & Experience
University degree in IT, business or management related fields
5+ years of experience in Project Management, leading internal teams and communicating with external enterprise customers
Excellent verbal and written English proficiency
PMI and/or Lean Six Sigma certification is a plus
Ability to improvise and solve problems
Proactivity and excellent communication skills
Attention to detail
Team spiritu2014you will be part of a team that helps each other
Great co-ordinational and organizational skills
Flexibility in terms of working hours
RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics.
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