Who we are¿Todo listo para enviar su solicitud? Asegúrese de comprender todas las responsabilidades y tareas asociadas a este puesto antes de continuar.SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.Right now, we're expanding our talent benchA pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.What you will doDeliver outstanding customer support via calls, chats and emailsBuild strong and lasting customer relationshipsKeep up with evolving tools and technologyHandle sensitive customer data with care and securityApply the latest and greatest customer happiness practicesMaintain deep understanding of client solutions and meet KPICommunicate with developers and cross-functional specialistsWhat you need to succeed in this roleNative Norwegian and good English communication skills (at B2 level or higher)6+ months of experience in customer support roleCRM systems expertiseStrong analytical thinking and research skillsPositive, proactive and responsible attitudePersonal computer (at least 8Gb of RAM) with a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)Will be a great plusExperience in technical supportWhat you get in returnProvide services during adaptable hoursOpportunity to cooperate fully remotelyInclusive international environmentCompensation in USDRewards for referring friendsBalance between project workload and personal time, but also - internal health policyResponsive leadership interested in your development and long-lasting cooperationGreenhouse conditions for self-developmentA culture built on trust, with no time-tracking requirementsBenefits and conditions may vary depending on the terms of your engagementSome benefits typically apply to employees; independent contractors may not be eligible for all of them. Final terms will be clearly defined in your agreement if selected.We adhere to the principles of equal treatment of candidates and prohibit discrimination on any grounds protected by law. Your personal data will be processed as described in the SupportYourApp Candidate Privacy Notice.If this is about you — let's get to know each other before 2026 opens its doors. xcskxlj We can simply exchange ideas or talk through the opportunities for our growth together#J-18808-LjbffrHay opciones de teletrabajo/trabajo desde casa disponibles para este puesto.