Job Title: Global Transport Operations & Analytics Specialist Headquarters, Spain (Tordera, Barcelona)
Transport Operations & Analytics Specialist Massimo Dutti is looking for a
highly analytical and detail-oriented Transport Operations & Analytics Specialist
to oversee and optimize our
global e-commerce logistics operations
. Reporting to the Global E-Commerce Operations Manager, this role will be responsible for monitoring delivery performance, optimizing transportation lead times, and improving return processes. The ideal candidate has a
data-driven mindset, strong problem-solving skills, and experience in logistics and e-commerce transportation management.
Delivery Performance & Logistics Optimization Monitor and improve
delivery times, return processes, and quality KPIs
, identifying areas for operational enhancement. Proactively
analyze courier performance
, recommending changes or adjustments to enhance service levels. stock shortages, quality incidents) and develop action plans to reduce issue frequency. Data Analysis & KPI Management Monitor and
evaluate key logistics performance indicators (KPIs), including: Identify trends and propose
data-driven strategies
to improve logistics efficiency and customer satisfaction. Work closely with the
IT department
to
lead and implement logistics technology projects
that enhance operational efficiency. Ensure
cost control
of the global courier network, aligning expenses with budget targets. Analyze
budget deviations
and propose
cost-saving measures
in transport operations. Support the implementation of
new transport operations
aligned with global expansion strategies. Bachelor’s degree in Industrial Engineering (Operations Management), Business Administration, Mathematics, Data Science, or related fields. ~ Specialized training in
Supply Chain, International Trade, or E-Commerce
is highly valued. ~ Advanced proficiency in English
(Spanish is a must). ~ Advanced proficiency Python. ~ Strong
analytical and data-driven mindset
, with experience handling
large datasets
and drawing actionable insights. ~ Passion for fashion and digital commerce.