Summary Incumbent is involved with a variety of duties in support of the Community Recreation program that may include Morale, Welfare, and Recreation (MWR) special events, MWR ITT, community events, Library, Liberty, resale tickets, leisure skill classes and outdoor recreation, Bowling or other similar MWR recreational services.
Responsibilities Provides necessary services to authorized patrons, including general information and support of Community Recreation programs.
Provides information concerning facilities and operation.
Ensures adherence to regulation, and safety and security procedures.
May assist in maintaining routine reports and/or perform clerical, and/or general maintenance duties as needed.
May operate a cash register, Point of Sale (POS) system, processes products or service transactions including equipment loan, rentals, resale, and program registration, receive payments and make change Provides customer service by greeting patrons in person and by answering the telephone, takes messages and handles customer requests or referrals to the appropriate staff member.
Provides support for Community Recreation events.
Assist with the inventory control, equipment inspection, restocking, etc.
Perform other related duties as assigned.
Requirements Conditions of Employment Qualifications Resumes must include information which demonstrates experience and knowledge, skills, and ability (KSAs) as they relate to this position.
Applicants are encouraged to be clear and specific when describing their experience level and KSAs. Qualification Requirements: Three (3) months of general experience OR high school graduation (or GED/equivalent).
General Experience: any type of work that demonstrates the applicant's ability to perform the work of the position.
A qualified candidate must possess: - Must be able to learn MWR policies, rules and regulations, involving the Community Recreation Program.
- Must have ability to communicate orally and in writing.
- Basic custodial tasks, e.g. sweeping, mopping, dusting, etc.
- Basic computer operations and keyboarding skills to include operation of point of sale systems as well as desktop computers.
- Basis arithmetic calculations.
- Basic customer service delivery methods to identify customer needs, deliver expected service, and/or resolve routine customer issues.
- Basic understanding of elements of the Morale, Welfare and Recreation department to answer customer questions and/or refer them to the appropriate activity Education This position does not have a positive education requirement.
Additional Information Executive Order 12564 requires a Federal workplace free of illegal drugs.
According to the Executive Order, all Federal employees are required to remain drug free throughout their employment.
Commander, Navy Installations Command is a Drug-Free Federal Workplace.
The use of illegal drugs will not be tolerated, and use of or intoxication by illegal drugs will result in penalties up to and including removal from Federal Service.
Some positions have special requirements.
Selection may be tentative pending the completion of these requirements.
Applicants may be required to submit proof of education, participate in medical screening, drug testing, etc.
All selections are contingent upon satisfactory employment reference checks.
Employment is subject to successful National Agency Background Check.
Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
Required Skill Profession
Other General