IT Manager – Enterprise Applications Service Delivery & Operational Excellence
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At Flowserve, we are evolving how enterprise technology supports the business, moving from reactive execution to disciplined, predictable, and trusted operations.
Responsibilities
Ensure predictable and stable operations across Enterprise Applications.
Bring discipline and transparency to demand intake and prioritization.
Reduce recurring operational noise through structured root cause management.
Establish meaningful KPIs that provide clear visibility and accountability.
Ensure professional, confident communication with business stakeholders.
Own operational readiness and transition from project delivery into steady-state support.
Shape a mature Regional Support Model aligned with enterprise standards.
Contribute to enterprise-level decision-making as part of the EnSite leadership team.
Qualifications
Senior leadership experience in complex ERP or enterprise application environments (SAP, Oracle, or similar).
A structured and disciplined approach to operational excellence.
Experience in demand management and service governance.
The ability to create clarity in complex, matrixed environments.
Calm, thoughtful judgment under pressure.
Strong stakeholder communication and expectation management skills.
A mindset focused on long-term sustainability rather than short-term heroics.
Benefits
We offer variety of benefits alongside competitive salary.
EOE including Disability/Protected Veterans. Flowserve will also not discriminate against an applicant or employee for inquiring about, discussing or disclosing their pay or, in certain circumstances, the pay of their co-workers. xhfqzwm Pay Transparency Nondiscrimination Provision.
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