Camerfirma, founded in 2000 by the Spanish Chambers of Commerce, is one of the leading Spanish Certification Authorities and operates in the Iberian (Spain and Portugal) and Latin American market. Camerfirma is part of Infocert - Tinexta Group, the largest Certificate Authority in Europe and a leading provider of trust-based business solutions for organizations and businesses. Tinexta is an industrial Group that offers innovative solutions for the digital transformation and growth of companies, professionals and institutions. Based in Italy and present in 9 countries across Europe and Latin America with more than 2,000 employees, Tinexta is active in the strategic sectors of Digital Trust, Cyber Security and Business Innovation. Requirements In depth knowledge of the ICT market, ideally showing a past experience in the Digital Trust one Minimum 5 years experience in similar rol Main Responsibilities Developing and maintaining a portfolio of high-value clients. Understanding the needs and requirements of clients. Trying to build long-standing professional relationships with clients to create a mutually beneficial environment. Ensuring that a company does not lose clients to competitors. Proposing solutions to a client's problems and implementing them within reasonable timelines. Ensuring the timely delivery of products and services to clients. Acting as a channel of communication between clients and the employees of an organization. Resolving customer complaints promptly to maintain trust. Identifying high-value clients and developing strategies to build relationships with them. Researching market trends and generating more sales. Preparing and presenting regular reports to internal and external stakeholders. Cross-Functional Collaboration: Collaboration with various internal teams, including marketing, product development, and customer support Developing long-term strategies for client retention and making plans to implement them. Managing a specific product line, he/she must guarantee the leadership of products over the competitors in terms of functionalities, user experience and positioning strategies, performing the duties below: Analyze Market and competition Define the product strategy in terms of enhancements and evolutions Monitor the product roadmap and delivery Realize a go-to-market plan Set up a formal training and hand over to all departments once the product/solution is ready for service Support Sales channels in positioning products to the market Educational Background Bachelor's degree in Telecommunications Engineering, or a degree in Business Administration and Management, Economics or similar. Fluent Spanish and English; Italian welcomed Personal features of the ideal candidate Attitude to work in a multicultural international environment Excellent verbal communication, written communication, and presentation skills Strong soft and negotiation skills Location Madrid, Spain