Principle Responsibilities/Position Purpose:
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Effectively develop and consistently carry out sales strategies for own market to reach personal booking goals and hotel overall financial objectives. Also support the sales team's overall objectives and contribute to the success of Nobu Hotel Barcelona's positioning within the competitive set of Barcelona.
Maintain and exceedNobu Standards to maximize profitsand ensure outstanding guest service.
ESSENTIAL FUNCTIONS
* Effectively, professional, and positively respond to incoming RFP'sin less than
24 hrs. (alternative email/call) to close all potential business while adhering to Nobu Hotel Barcelona sales standards prioritizing our partners or red flag periods (ALHI, CVENT, HB etc...)
* Follow up on leadsby qualifying the customer's needs and datesfor the event to determine if the business is a good fit for the property, when required.
* Take the lead on rate negotiations and making sure we maximize our market share in events supported by Revenue Director/ Commercial Director
* Plan and conduct site inspections with existing and prospective clients.
* Effectively prospect new accounts foreach assigned segments to increase leads and grow client database.
* Gather, share, and use markettrends and competitive set data knowledge to
contribute to team's revenue strategies.
* Effectively use Sales Force/Delphi while using existing sales standards to document all sales activities and grow Nobu HotelBarcelona database working closely with marketing department.
* Develop and implement own salesaction plans foreach assigned segmentto
achieve personal and team financial goals (include KSO's) including FAM TRIPS
* Organize and conduct sales visits to assigned market(s) with qualified pre-trip
agendas and detailed post trip reports.
* Effectively and positively keepsthe budget of the annualSales Trip in an accurate manner each month.
* Assist to provide relevant reporting of management and financial information for the sales department including month end report, GM Flash, Weekly Sales Actions etc...
* Maintain master reports such as OTBS, Detailed report & F&B Forecast daily updated.
* Attend meetings as assigned – Groups meeting etc.
* Consistently maintains Nobu Hotel Barcelona's team informed on upcoming groups, eventsor VIP clients in a professional and concise mannerto anticipate guests needs and create guest loyalty
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.
* Contribute to the development of the annual business/marketing plan
* Plan and manage sales and marketing resources according to agree upon budgets (particularly for travel and hosted events or general entertainment)
* Attend mandatory meetings and contribute to these meetings in a professionally effective manner; regularly communicate with all team members.
* Participate in Manager on Duty programs, which may require occasional overnight duty.
* Participate in community public relations for the hotel.
* Complete other duties as assigned by the Director of Sales or General Manager
* Demonstrate positive leadership characteristics and act as a role model for staff members.
* Regularly research and remain current with Sales and Marketing trends.
* Maintain and develop corporate image and reputation
* Keep office clean and organized.
QUALIFICATION STANDARDS
* Bachelors degree in hospitality or business preferred.
* Minimum of 4 years' experience in sales within the hospitality industry (1 year as a manager)
* Excellent spoken and written communications skills in Spanish and English, Catalan is a plus, but not required
* Must have good understanding of group, corporate and leisure markets and previous work experience in the Barcelona market
* Excellent computer skills including Microsoft Office. Opera and Delphi is a plus.
All team members must maintain a neat, clean and well-groomed appearance (specific standards available).
What can we offer you?
* Continuous opportunities for training and growth within the company. Create your career plan with us at Nobu Hospitality
* If you join Nobu, you will work in a dynamic and collaborative environment. xbhjioe Being part of our team means being part of a big FAMILY, where working with passion and kokoro are our core values
* Full-time contract
* Additionally, we offer free psychological support and nutrition content for all our employees
* At Nobu Hotel Barcelona, the well-being of our employees is a priority. Enjoy free yoga classes, gym discounts and maintain a mindful and balanced diet with the best buffet-style staff dining room
* Competitive Salary + Incentives