We are a multinational food company that conserves the goodness of nature in our products. We carefully select our fruit and vegetables from their origin, maintaining the highest quality and safety throughout the production process. We pride ourselves in providing consumers with natural, healthy, and nutritious products that have made us a reference in infant and adult nutrition.
The Hero Institute of Infant Nutrition is within the Hero Spain facilities.
Purpose
We are on a mission to conserve what's good in nature. We do so by striving to conduct our business sustainably and striving to do the right thing. Always.
Values
* Create wow : We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It's about Curiosity, Innovation and Consumer / Customer Focus.
* Everyone Hero : We work together in pursuit of our common mission and strategy, strengthening our local businesses by leveraging the power of the collective. It's about Purpose, Performance and Teamwork.
* Nourish others : We treat everyone with honesty, care and respect and provide our people, customers and consumers with what they need to thrive. It's about Honesty, Empowerment, Respect and Diversity.
* Take responsibility : We make good choices today to build a more sustainable business and environment fit for the needs of tomorrow. It's about Sustainability, Ownership, Heritage and Quality.
* Impact : We value good ideas, so we want the best talent. Our people can make a difference because we give them the freedom to act, to be entrepreneurial, and to make a difference. This is reflected in the responsibilities. Be yourself, be impactful.
* Growth : We all win if we grow together. It's about professional and personal growth. The best way to grow as a company is to help you grow as a person, hence the availability of learning and development opportunities.
We support the administration, maintenance, and continuous improvement of the SAP S/4HANA landscape to align with evolving business and technical requirements.
Responsibilities
* Install, configure, monitor, and maintain SAP S/4HANA systems, including application servers, databases, and integrations with external systems.
* Analyze and optimize system performance, including memory management, workload balancing, and performance tuning.
* Perform version upgrades, enhancement package installations, and SAP notes implementation while ensuring minimal impact on business operations.
* Implement and manage SAP security settings, user roles, and authorization profiles in alignment with governance, risk, and compliance (GRC) policies.
* Handle complex issues escalated from 1st level support related to SAP system performance, user access, authorization issues, and application errors.
* Troubleshoot technical incidents, application failures, and system misconfigurations related to SAP Basis and infrastructure components.
* Proactively monitor system health, identify issues, and resolve system failures, including database and application errors.
* Manage the integration of SAP S/4HANA with other enterprise applications, including third-party software and cloud services.
* Maintain comprehensive technical documentation, including system configurations, policies, and standard operating procedures.
* Work closely with functional SAP teams, IT infrastructure teams, and business stakeholders to deliver robust system support and improvements.
What You Need to Have
* Background: Bachelor's or Master's Degree in Computer Science, Business Informatics, or a related field.
* Several years of experience in SAP consulting or SAP in-house support roles.
* Experience in project management will be valuable.
* Competences: Solid knowledge of SAP Application Lifecycle Management (CALM), SAP Business Technology Platform (BTP), and SAP Cloud Platform Integration (CPI).
* Good understanding of key business processes and how they interact with SAP systems.
* Proficiency in English is required (C1 or higher); knowledge of German or Spanish will be valuable.
* Others: Strong analytical, planning, and problem-solving skills.
* Clear and effective communication with the ability to engage stakeholders across teams.
* Self-motivated and capable of working independently with a high level of responsibility.
What We Offer You
We offer a position where you can develop professionally in an international company, with an open way of working and short decision lines where people can really make an impact.
Benefits include: hybrid work, flexible schedule, attractive compensation & benefits, physiotherapist, continuous learning, ongoing feedback, collaborative environment, strong values, matrix organization, open culture, great work environment, and more