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FREELANCE Multisector International Headhunter | IT, Life Sciences, Engineering, Marketing, Biotech & Diagnostics
Job Summary
Develops and performs tasks related to the technical repair, calibration, operation, and maintenance of Werfen Instrument Systems. This includes troubleshooting and diagnosing technical issues, conducting routine, calibrating equipment to ensure optimal performance, and performing necessary repairs to restore functionality. The role also involves ensuring that all maintenance and repair activities are carried out in accordance with established protocols and safety standards, keeping detailed records of all work performed, and continuously monitoring the instruments to maintain their accuracy and reliability in various operational settings.
Key Accountabilities
Perform Technical Repairs on All Assigned Systems: This includes updates, upgrades, and product enhancements.
Perform Technical Refurbishment of Equipment Modules: Conduct refurbishment to ensure equipment modules are restored to optimal working conditions.
Programme, Execute, and Report on Service Calls: Plan and carry out service visits, ensuring detailed reporting on the work completed.
Use and Control of Tools, Diagnostic Instruments, and Communication Equipment: Properly utilize and manage all necessary tools and instruments required for service tasks.
Ensure Documentation is Updated and Available: Maintain updated technical documentation for assigned platforms and ensure it is accessible to Field Service Engineers (FSE).
Prepare Quotations for Customers: Provide cost estimates and service quotations to customers based on their needs.
Networking/Key relationships
* Other roles within service: Service Specialist Manager, Service Area Manager, Service Director, Helpline, Field Service Engineer, Supply Chain.
Minimum Knowledge & Experience required for the position:
Education: Completion of higher vocational education or a bachelor's degree in Electrical or Electronic Engineering.
Experience: Background in a technical department with relevant experience.
Additional Skills/Knowledge:
* Demonstrates a strong inclination and enthusiasm for fostering collaborative work relationships and building effective teams.
* Must be adaptable and flexible in handling various work assignments and situations.
* Proficiency in English at a B2 level.
Skills & Capabilities:
* Problem Analysis and Problem Solving
* Organizational Skills and Customer Service Orientation
* Adaptability and Ability to Work Under Pressure
* Strong Communication Skills
* Responsibility
* Team Building
* N/A
Location:
Seniority level
* Seniority level
Not Applicable
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Medical Equipment Manufacturing
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