Experteer Overview
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In this role you drive boutique performance while elevating the client experience at CHANEL. You lead a team of Fashion Advisors, translating business objectives into clear goals and coaching for growth. You act as a CHANEL ambassador on the floor, building lasting client relationships and embodying the House values. You collaborate to execute the Maison’s strategy and ensure consistent, premium service.
Compensaciones / Beneficios
• Monitor boutique performance and analyze key indicators to identify opportunities for improvement
• Support the execution of the Maison’s strategy and commercial priorities within the boutique
• Develop the team through regular feedback and ongoing coaching
• Conduct growth-focused development conversations to help team members progress
• Translate business objectives into individual goals to foster ownership and accountability
• Address performance topics in a constructive, solution-oriented manner
• Lead by example on the boutique floor delivering highly personalized client experiences
• Act as CHANEL ambassador and contribute to an aspirational environment
• Support long-term client relationships through personalized clienteling approaches
• Foster a positive, cohesive team dynamic with collaboration and trust
Responsabilidades
• Luxury retail experience, ideally in Fashion
• xpzdshu Strong sensitivity to client experience and service excellence
• Ability to analyze performance and support business development
• Motivation to support team development and engagement
• Professionalism and adaptability across diverse situations
• Strong interpersonal and communication skills
• High engagement, sense of responsibility and team spirit
• Fluent in Spanish and English; additional languages a plus
Requisitos principales
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